Support Engineer I

23 hours ago


Austin, Texas, United States NetworkElites Full time
Job Overview

We are seeking a highly skilled Support Engineer I to join our team at NetworkElites, a leading IT Managed Services Provider. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide timely and professional support to clients via phone, email, and chat.
  • Troubleshoot and resolve technical issues related to systems, networks, and applications.
  • Develop and maintain documentation to ensure seamless knowledge transfer.
  • Collaborate with cross-functional teams to resolve complex technical issues.

Requirements:

  • 1-2 years of experience in MSP Technical Support or 2-3 years of IT experience.
  • Knowledge of Windows and MacOS Desktop Operating Systems.
  • Experience with troubleshooting hardware and software issues remotely.
  • Strong verbal, written, and interpersonal communication skills.

Preferred Skills:

  • Cloud solutions: M365, Azure, AWS.
  • Virtualization: VMware, Citrix, Hyper-V.
  • Microsoft: Windows Server, MCSA.
  • Networking: Network+, CCNA, CCENT.

Education:

  • High School diploma or GED equivalent required.
  • Bachelor's degree in information systems/computer science or 1+ years applicable help desk role preferred.

Additional Information:

This is a full-time, exempt position with a 40+ hour workweek. Some on-call may be required. Local travel up to 30% for field visits to support clients.



  • Austin, Texas, United States I-Con Technology Full time

    Job Title: Senior Mechanical Engineer I SustainingWe are seeking a highly skilled Senior Mechanical Engineer I to join our team at ICON Technology. As a key member of our Vulcan Team, you will play a critical role in the development of our latest print systems.Responsibilities:Design and develop well-engineered mechanical systems that meet our high...


  • Austin, Texas, United States I-Con Technology Full time

    Job Title: Senior Mechanical Engineer I, SustainingICON is seeking a highly skilled Senior Mechanical Engineer I to join our Vulcan Team. As a key member of our development team, you will be responsible for creating and supporting well-designed, maintainable mechanical systems.Responsibilities:Create design solutions with excellent engineering and...

  • Support Engineer I

    1 month ago


    Austin, Texas, United States NetworkElites Full time

    {"h3": "Job Overview"} At NetworkElites, we're seeking a skilled Support Engineer I to join our team. As a key member of our technical support team, you'll be responsible for providing exceptional customer service, troubleshooting technical issues, and collaborating with our clients to deliver innovative solutions. Key Responsibilities Provide timely and...

  • Design Engineer I

    2 weeks ago


    Austin, Texas, United States ENTRUST Solutions Group Full time

    Design Engineer IAt ENTRUST Solutions Group, we are seeking a highly skilled Design Engineer I to join our team. As a Design Engineer I, you will be responsible for performing engineering design on a variety of engineering tasks with ongoing supervision.Key Responsibilities:Apply technical knowledge to designs and ensure projects meet...


  • Austin, Texas, United States I-Con Technology Full time

    Senior Building Designer IICON is seeking a highly skilled Senior Building Designer I to join our Design Build team. As a key member of our team, you will be responsible for designing, evaluating, and delivering world-class high-performance buildings using ICON's cutting-edge technology.Key Responsibilities:Contribute to the development of ICON's innovative...

  • Mechanical Engineer I

    2 weeks ago


    Austin, Texas, United States Texas Research International Full time

    Job Title: Mechanical Engineer IAt Texas Research International, we are seeking a highly skilled Mechanical Engineer I to join our team. As a Mechanical Engineer I, you will be responsible for designing and analyzing mechanical systems, generating fatigue in metals, and performing experimental setups and data collection.Key Responsibilities:Structural design...

  • Civil Engineer I

    3 days ago


    Austin, Texas, United States DUNAWAY ASSOCIATES LLC Full time

    Job OverviewDunaway Associates LLC is a professional services firm established in 1956, with a strong presence in Texas. We offer a range of services, including civil and structural engineering, planning, and construction inspection.As a Graduate Engineer I, you will be responsible for providing technical support for the development and design of civil...

  • Design Engineer I

    1 week ago


    Austin, Texas, United States ENTRUST Solutions Group Full time

    Job SummaryThe Design Engineer I is a key member of our engineering team, responsible for performing engineering design on a variety of tasks with ongoing supervision. This role requires close collaboration with senior engineers to receive technical guidance on typical engineering assignments.Key Responsibilities* Applies technical knowledge to designs and...


  • Austin, Texas, United States GALAXY I TECHNOLOGIES, INC. Full time

    SAP Performance EngineerGalaxy I Technologies, Inc. is seeking a highly skilled SAP Performance Engineer to join our team.Key Responsibilities:Define and develop performance/scalability benchmarks for SAP applications.Work with cross-functional teams to characterize, debug, and improve system performance and scalability.Utilize various profiling tools to...

  • Software Engineer I

    4 days ago


    Austin, Texas, United States Fortive Corporation Full time

    Job SummaryWe are seeking a highly skilled Software Engineer I to join our team at Fortive Corporation. As a Software Engineer I, you will be responsible for coding, testing, and implementing solutions for our workplace management applications.Key ResponsibilitiesDesign and implement user interfacesCollaborate with cross-functional teamsEnsure high...

  • Process Engineer I

    3 weeks ago


    Austin, Texas, United States DiaSorin Full time

    Job Title: Process Engineer IAt DiaSorin, we are seeking a highly skilled Process Engineer I to join our team. As a Process Engineer I, you will play a critical role in identifying opportunities and implementing changes to improve manufacturing processes, add efficiencies, reduce costs, implement tooling and production equipment, assembly methods, quality...

  • Grade I Engineer

    3 weeks ago


    Austin, Texas, United States Cousins Employees LLC Full time

    Job Title: Grade I EngineerCousins Properties LLC is seeking a highly skilled Grade I Engineer to join our team. As a key member of our facilities maintenance team, you will be responsible for the safe, efficient, and proper operation of building systems.Responsibilities:Perform hands-on maintenance of building systems, including electrical, HVAC, and...

  • Civil Engineer I/II

    4 weeks ago


    Austin, Texas, United States Toole Design Group Full time

    About Toole Design GroupToole Design Group is a leading engineering, planning, and landscape architecture firm specializing in multimodal transportation. Our team of experts is committed to delivering high-quality work that meets the needs of all people, regardless of age, ability, race, or gender. We have been named a best firm to work for and have one of...


  • Austin, Texas, United States CesiumAstro Full time

    Job Title: Principal RF Engineer ICesiumAstro is seeking a highly skilled Principal RF Engineer I to join our team. As a key member of our hardware team, you will be responsible for designing and developing cutting-edge RF systems and circuits for our satellite and aerospace products.Key Responsibilities:Design and develop RF circuits, modules, and systems...


  • Austin, Texas, United States Texas Department of Transportation Full time

    Job Title: Bridge Construction and Maintenance Transportation Engineer I-IVWe are seeking a highly skilled Transportation Engineer I-IV to join our Bridge Construction and Maintenance Branch at the Texas Department of Transportation. As a key member of our team, you will be responsible for performing complex bridge and structural engineering work, including...

  • Software Engineer I

    2 weeks ago


    Austin, Texas, United States SpyCloud Full time

    About the RoleWe are seeking a highly skilled Software Engineer I to join our team at SpyCloud. As a key member of our Platform API team, you will be responsible for designing, developing, deploying, and testing new products and features for our APIs.Key Responsibilities:Design and develop new products and features for our APIsCollaborate with...


  • Austin, Texas, United States CesiumAstro Full time

    Job Title:Principal Mechanical Engineer IJob Summary:CesiumAstro is seeking a highly skilled Principal Mechanical Engineer I to join our Mechanical Engineering team. As a key member of our team, you will be responsible for designing and developing mechanical systems for our space-based communication systems.Key Responsibilities:Design and develop mechanical...


  • Austin, Texas, United States I-PEX USA, LLC, Full time

    Job Title: Signal Integrity Field Application EngineerWe are seeking a highly skilled Signal Integrity Field Application Engineer to join our team at I-PEX USA, LLC.Job Summary:The Signal Integrity Field Application Engineer will be responsible for providing technical support and application engineering services for our signal integrity products.Key...

  • Systems Engineer I

    4 weeks ago


    Austin, Texas, United States Charter Communications Full time

    Job SummaryWe are seeking a highly skilled Systems Engineer I to join our team at Charter Communications. As a key member of our Operations Support Systems (OSS) team, you will be responsible for designing, developing, and implementing enterprise-wide OSS applications and their associated operating systems and databases.Key ResponsibilitiesAssist in the...


  • Austin, Texas, United States Aledade, Inc. Full time

    Job DescriptionAledade, a public benefit corporation, is seeking a Senior Software Engineer I to join our team. As a key member of our engineering team, you will be responsible for maintaining, improving, and expanding our web application and data pipelines.We're looking for engineers who can create secure, maintainable, performant, correct, scalable, and...