Senior Quality Assurance Specialist

1 month ago

Chicago, Illinois, United States U of C NORC Full time
Job Summary:

The Senior Quality Assurance Specialist will serve as a technical consultant in the design and implementation of software test and release cycles for complex solutions. The role is responsible for leading the QA process for both internal and external NORC software projects, including automated functional testing efforts, to ensure software products meet high standards of functionality, usability, and reliability.

Responsibilities:
  • Review business requirements, functional specifications, use cases, design, and architecture documents to produce test strategies, test cases, and test data. Update and maintain test plans and result documentation.
  • Utilize both manual and automated testing methodologies to perform smoke, system, integration, functional, performance, load, and regression testing to ensure successful implementation through established QA processes.
  • Report and track defects using NORC's defect tracking system. Participate in peer reviews of project deliverables and communicate QA process updates using NORC's test management tools.
  • Lead the technical architecture of NORC's automated testing solutions and ensure that automation testing activities are fully integrated into the software development lifecycle.
  • Assist in the continuous improvement of QA processes, including the development of automated testing scripts, and establish best practices for QA capabilities, efficiencies, and delivery quality.
  • Mentor less experienced team members, provide technical guidance, and potentially take on lead roles in project meetings.
  • Collaborate with survey projects to define test planning and implementation for project-specific applications.
  • Solve complex problems by adapting existing procedures and using creative problem-solving techniques.

Requirements:
  • Bachelor's Degree or equivalent experience in Information Technology or related field.
  • Minimum of 5 years of experience in software quality assurance, particularly in web applications.
  • 2-4 years of test automation experience.
  • Advanced knowledge of software development QA tools, methods, planning, and implementation for web and client-server environments.
  • Understanding of application development methodologies and multiple IT technical platforms.
  • Previous experience with Quality Assurance for research projects, focused on longitudinal studies.
  • Previous experience with NORC's proprietary Computer Assisted Personal Interview (CAPI) data collection systems.
  • Previous hands-on experience utilizing NORC's proprietary test case automation tools and Qase - Software Quality Assurance Test Management software.
  • Previous experience with NORC Field Operations device testing and quality control processes.
  • Strong analytical and problem-solving skills.
  • Excellent written and oral communication abilities, with the capacity to collaborate effectively with all levels of management and staff.
  • Detail-oriented, organized, and able to manage multiple tasks/projects with minimal supervision in a fast-paced team environment.
  • Flexibility to adapt to changing priorities and the ability to work under moderate direction.
  • Previous NORC experience in IT required.

Preferred:
  • Experience with Microsoft client-server production environments.
  • Knowledge of Excel, JIRA, JMeter, and various automated performance/load testing tools.
  • Familiarity with complex data management portals and business-to-business, business-to-consumer, or government-to-citizen web applications.

Salary and Benefits:

The pay range for this position is $79,000 – $119,000.

This position is classified as regular. Regular staff are eligible for NORC's comprehensive benefits program. Benefits include, but are not limited to:
  • Generously subsidized health insurance, effective on the first day of employment


  • Dental and vision insurance


  • A defined contribution retirement program, along with a separate voluntary 403(b) retirement program


  • Group life insurance, long-term and short-term disability insurance


  • Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).



NORC's Approach to Equity and Transparency

Pay and benefits transparency helps to reduce wage gaps. As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings. At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).

What We Do:

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

Who We Are:

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we're known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Manpower Engineering Full time

    Job Title: Senior Quality Assurance SpecialistLocation: Bedford Park, ILJob Summary: We are seeking a Senior Quality Assurance Specialist to join our team at Manpower Engineering. As a Senior Quality Assurance Specialist, you will be responsible for improving process capability of key manufacturing processes, including machining and special processes.Key...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States JCO Workforce Solutions Full time

    Job Title: Senior Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at JCO Workforce Solutions. As a Senior Quality Assurance Specialist, you will be responsible for ensuring compliance with customer requirements, playing a critical role in new product introductions, contract reviews,...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Fox Full time

    Job Title: Senior Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Senior Quality Assurance Specialist to join our team in Chicago, IL. As a Senior Quality Assurance Specialist, you will be responsible for ensuring live events streaming on the B1G platform meet and exceed production standards for broadcast.Responsibilities:Monitor...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Saxon Global Full time

    Job DetailsAt Saxon Global, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have extensive experience in testing APIs, web apps, and other enterprise software.Responsibilities:* Conduct thorough testing of client-facing applications* Collaborate with cross-functional teams to identify and resolve...

  • Senior Design Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Michael Page Full time

    Design Control ManagementAs a Senior Design Quality Assurance Specialist, you will lead and support design control activities, including design inputs, design outputs, design reviews, verification and validation, and design transfer to ensure compliance with FDA regulations and ISO 13485 standards.Risk ManagementYou will oversee risk management processes,...

  • Senior Quality Assurance Specialist

    1 month ago

    Chicago, Illinois, United States Diverse Lynx Full time

    Role: As a Senior Quality Assurance Specialist at Diverse Lynx LLC, you will be responsible for ensuring the highest quality of our products and services. This involves collaborating with cross-functional teams to identify and prioritize testing needs, developing and executing test plans, and analyzing results to inform product improvements.Location: Not...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States AbbVie Full time

    Job Description:The Senior Quality Assurance Specialist will be responsible for ensuring the quality of AbbVie's manufacturing processes and products. This role will involve monitoring and improving the effectiveness of the Quality System, ensuring compliance with company policies and regulations, and leading investigations into plant...

  • Senior Specialist, Quality Assurance IT Systems

    1 month ago

    Chicago, Illinois, United States AbbVie Full time

    Job SummaryWe are seeking a highly skilled Senior Specialist, Quality Assurance IT Systems to join our team at AbbVie. The successful candidate will be responsible for providing direction in quality assurance software validation activities, ensuring that defined software validation practices and procedures are being followed.Key ResponsibilitiesProvide...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Veritas Steel LLC Full time

    Quality Assurance SpecialistVeritas Steel LLC is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our steel bridge fabrication process.Key Responsibilities:Coordinate with production and DOT inspectors to ensure quality control hold points are completed.Perform...

  • Quality Assurance Specialist

    1 month ago

    Chicago, Illinois, United States Midwest Vision Partners Full time

    Job SummaryMidwest Vision Partners is seeking a highly skilled Quality Assurance Specialist to support our internal and offshore call centers in achieving exceptional quality and knowledge. The ideal candidate will analyze and improve contact center team members' quality and knowledge, while also facilitating new hire training and performing quality...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States JANLER Corporation Full time

    Janler Corporation is seeking a Quality Assurance Specialist to ensure the highest standards of quality in our precision machining and mold building environment.The ideal candidate will have 5+ years of experience in precision quality and metrology, with a strong background in CMM and ISO auditing. As a Quality Assurance Specialist, you will be responsible...

  • Senior Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States AbbVie Full time

    Job DescriptionAbbVie is a leading global biopharmaceutical company that is committed to discovering and delivering innovative medicines and solutions that solve serious health issues. As a Senior Quality Engineer, you will play a critical role in ensuring the quality of our products and processes.Key Responsibilities:Implement and maintain the effectiveness...

  • Quality Assurance Specialist

    1 month ago

    Chicago, Illinois, United States Mauser Packaging Solutions Full time

    Job SummaryWe are seeking a highly motivated Quality Assurance Specialist to join our team at Mauser Packaging Solutions. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our plastic containers by performing quality assurance testing and inspections.Key Responsibilities:Perform quality assurance testing and inspections...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Apex Systems Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Apex Systems. As a Quality Assurance Specialist, you will be responsible for managing dedicated email inboxes, prioritizing client requests, and implementing eligible items. You will also create cases/packages for tracking, monitoring, and end-to-end resolution as...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Mauser Packaging Solutions Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Mauser Packaging Solutions. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our plastic containers by performing quality assurance testing and inspections.Key ResponsibilitiesPerform quality assurance testing and inspections to...

  • Senior Quality Assurance Manager

    4 weeks ago

    Chicago, Illinois, United States Saxon Global Full time

    Role: Senior Quality Assurance ManagerJob Summary: We are seeking a highly skilled Senior Quality Assurance Manager to join our team at Saxon Global. As a key member of our QA team, you will be responsible for leading the development and implementation of test automation frameworks, ensuring the highest quality of our software...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Veritas Steel LLC Full time

    Job Summary:Veritas Steel LLC is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our steel bridge fabrication process.Key Responsibilities:Coordinate with production and DOT inspectors to ensure quality control hold points are completed.Perform...

  • Senior Quality Assurance Manager

    4 weeks ago

    Chicago, Illinois, United States AbbVie Full time

    Job OverviewAbbVie is seeking a highly skilled Senior Quality Assurance Manager to join our team. As a key member of our quality assurance department, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Develop and implement quality assurance strategies to ensure compliance with regulatory requirements and...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Michael Page Full time

    Job Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Michael Page. As a Quality Assurance Specialist, you will be responsible for developing and analyzing statistical data and product specifications to establish quality standards and expectations.Key Responsibilities:Develop and analyze statistical data and product...

  • Quality Assurance Specialist

    4 weeks ago

    Chicago, Illinois, United States Tellus Solutions Full time

    Job Title: Quality Assurance SpecialistAbout the Role:Tellus Solutions is partnering with a leading biopharmaceutical company in North Chicago to provide innovative therapies. As a Quality Assurance Specialist, you will contribute to our client's innovative therapies, impacting the quality and duration of life.Job Description:This individual will work in the...