Dental Operations Coordinator

3 weeks ago


New York, New York, United States Ritual Dental Full time
Improve Patient Care with Ritual Dental

Ritual Dental is a multi-specialty dental practice that's transforming oral health experiences through cutting-edge innovations, microbiome research, AI, and advanced technology. We're seeking a skilled Patient Experience Coordinator to join our clinical operations team in New York City. This role offers a unique opportunity to influence patient experiences and collaborate with our dental specialists and product teams.

The ideal candidate will have 2+ years of experience in a healthcare, customer service, or operations setting. Strong communication and problem-solving skills are essential. If you're passionate about delivering exceptional patient experiences and empowering patients with knowledge, we invite you to apply.

About the Job
In this critical role, you will:
  • Ensure seamless patient experiences from check-in to check-out
  • Communicate effectively with patients and staff
  • Schedule appointments and manage calendars
  • Verify patient insurance eligibility
  • Answer patient questions and provide education
  • Collect payments and co-pays
  • Maintain a safe and clean environment

About Our Team

We're a dynamic team of professionals dedicated to delivering exceptional patient experiences. Our modern office in Tribeca features spacious operatory rooms, a private staff lounge, and a patient learning hub. If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.

Compensation and Benefits
In addition to base compensation of $60,000, full-time employees are eligible for competitive benefits, including paid time off, holidays, health, dental, and vision coverage, 401(k), and more.

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