Customer Service Representative

2 weeks ago


Ketchikan, Alaska, United States Ketchikan Indian Community Full time
Job Summary

The Receptionist is a key member of the Ketchikan Indian Community team, responsible for managing the multi-line switchboard and providing exceptional customer service to the public, vendors, and employees.

Key Responsibilities
  • Manage the switchboard, directing incoming calls to the appropriate departments.
  • Greet visitors, vendors, and employees, determining the purpose of their visit and directing them to the correct location.
  • Perform administrative and clerical support tasks, including mail distribution, monitoring company vehicle usage, and maintaining the conference room schedule.
  • Receive and arrange for the pickup of mail, packages, and courier deliveries in a timely manner.
  • Prepare outgoing mail for pickup and assist with bulk mailing projects.
  • Create forms and staff business cards as needed.
  • Maintain a scheduling book for the conference room and prepare the schedule for the following month.
  • Welcome and provide information to visitors, vendors, and tribal members.
  • Prioritize incoming calls and refer them to the appropriate personnel as needed.
  • Attend and participate in administrative committee meetings and work with other administrative staff to prepare, participate, and close public meetings.
Requirements

The ideal candidate will possess excellent communication and organizational skills, with the ability to work in a fast-paced environment and provide exceptional customer service.



  • Ketchikan, Alaska, United States GovernmentJobs Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Motor Vehicle Customer Service Representative to join our team at the Division of Motor Vehicles. As a key member of our Public Service team, you will play a critical role in providing exceptional customer service to the public, ensuring that all interactions are friendly, efficient, and...


  • Ketchikan, Alaska, United States GCI Full time

    Job DescriptionGCI is seeking a highly motivated and customer-focused Customer Service Sales Specialist to join our team. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Customer Service: Provide high-quality customer service to...


  • Ketchikan, Alaska, United States Taquan Air Full time

    Taquan Air Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our passengers have a seamless and enjoyable journey with Taquan...


  • Ketchikan, Alaska, United States Quality Talent Group Full time

    About the JobWe are seeking a highly skilled and customer-focused Roving Personal Banker to join our team in Southeast Alaska. As a Roving Personal Banker, you will provide exceptional customer service and support to our customers across various branch locations within the region.Key ResponsibilitiesProvide support to customers across multiple branch...


  • Ketchikan, Alaska, United States Allen Marine Inc Full time

    Job SummaryAllen Marine Inc is seeking a highly organized and customer-focused Tour Representative/ADC Assistant to join our team in Downtown Juneau, Alaska. This shore-based position is responsible for directing cruise ship guests to assigned motorcoaches and/or designated waiting areas, ensuring timely departures and arrivals, and providing exceptional...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative - Admitting to join our team at PeaceHealth. As a Patient Access Representative - Admitting, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities. Your excellent communication and interpersonal skills will be...


  • Ketchikan, Alaska, United States Allen Marine Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Sales Representative to join our team at Allen Marine Inc. As a key member of our sales team, you will be responsible for working directly with cruise line shore excursion staff, motor coach dispatchers, and driver/guides to ensure our tours depart and arrive on time and meet the quality and...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    PeaceHealth is seeking a skilled Patient Access Representative - OB GYN to join our team. The ideal candidate will have a minimum of 1 year of experience in a medical office or related customer service environment. Responsibilities include coordinating activities between scheduling, insurance verification, and pre-certification, as well as acting as a...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative - OB GYN to join our team at PeaceHealth Ketchikan Medical Center. This full-time position will be responsible for coordinating patient access activities, interacting with physician practices, and ensuring accurate patient demographic and financial data.Key...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job Summary:PeaceHealth is seeking a Patient Access Representative - OB GYN for a Full Time, 1.00 FTE, Day position. The ideal candidate will have a strong background in customer service and experience in a medical office setting. Responsibilities:Assists in coordinating the activities between scheduling, insurance verification, and pre-certification. Acts...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative - General Surgery to join our team at PeaceHealth. As a key member of our healthcare team, you will play a vital role in ensuring seamless patient access to our general surgery services.Key ResponsibilitiesCoordinate patient scheduling, insurance verification, and pre-certification...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative - OB GYN to join our team at PeaceHealth. This role will be responsible for coordinating activities between scheduling, insurance verification, and pre-certification.Key ResponsibilitiesPre-register and register patients with accurate demographic and financial data.Collect patient...


  • Ketchikan, Alaska, United States PeaceHealth Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative - General Surgery to join our team at PeaceHealth Ketchikan Medical Center. As a key member of our patient access team, you will play a critical role in ensuring seamless patient flow and efficient scheduling processes.Key ResponsibilitiesPre-register and register...


  • Ketchikan, Alaska, United States US Postal Service Full time

    Job SummaryAs a Rural Carrier Associate with the US Postal Service, you will be responsible for delivering mail and packages to customers along a designated rural route. This role requires a strong commitment to customer service and the ability to work independently in a fast-paced environment.Key ResponsibilitiesDeliver mail and packages to customers along...


  • Ketchikan, Alaska, United States US Postal Service Full time

    Job SummaryAs a City Carrier Assistant with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area under varying road and weather conditions. You will also maintain professional and effective public relations with customers and others, and obtain a general familiarity with postal laws, regulations, products,...


  • Ketchikan, Alaska, United States US Postal Service Full time

    As a Mail Delivery Specialist with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws, regulations, products, and procedures commonly used. You...


  • Ketchikan, Alaska, United States United States Postal Service Full time

    Job Summary:The United States Postal Service is seeking a highly motivated and detail-oriented individual to join our team as a Mail Processing Specialist. As a Mail Processing Specialist, you will play a critical role in the processing and delivery of mail and packages across the country.Key Responsibilities:Sort and process mail and packages for...

  • Fleet Service Agent

    1 month ago


    Ketchikan, Alaska, United States Atlantic Aviation Full time

    Job OverviewAtlantic Aviation is seeking a highly motivated and detail-oriented Fleet Service Agent to join our team at Ketchikan Airport. As a Fleet Service Agent, you will play a critical role in providing exceptional ground support services to our customers, ensuring their aircraft are safely and efficiently handled.Key ResponsibilitiesDeliver and receive...

  • Tour Ambassador

    1 week ago


    Ketchikan, Alaska, United States Allen Marine Inc Full time

    Job OverviewWe are seeking a highly skilled and organized individual to join our team as a Tour Representative at Allen Marine Inc. This role is responsible for ensuring the smooth operation of our tours, working closely with cruise line shore excursion staff, motor coach dispatchers, and vessel crew to deliver exceptional customer service.Key...


  • Ketchikan, Alaska, United States Wal-Mart Stores , Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Cashier & Front End Services Associate to join our team at Walmart. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide exceptional customer service,...