Business Systems Analyst

2 weeks ago

Knoxville, Tennessee, United States StaffSource, LLC Full time
Job Title: Business Analyst III

Job Summary:

The Business Analyst III is a key member of our team, responsible for evaluating and documenting user requirements, system functionality, and processes needed to maintain and support financial systems. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.

Key Responsibilities:

  • Collaborate with stakeholders, application development, support staff, and end-users to identify and document business requirements, functional specifications, and budgets for supported systems.
  • Follow the IT Solution Delivery Life Cycle (SDLC) process for assigned projects; prepare SDLC documentation as required.
  • Create and maintain application documentation, including technical, end-user, FAQ, change/configuration management, disaster recovery, functional requirements, and support.
  • Coordinate with IT resources and/or outside vendors as assigned in support of the systems.
  • Participate in industry and other professional networks to ensure awareness of industry standards, trends, and best practices to strengthen value to the organization.
  • Work independently to support users and under the direction of project/product managers.
  • Comply with all legislative/statutory obligations and company policies (PCI, ADA, PII, and Sarbanes Oxley, etc.).

Requirements:

  • Minimum of four years of experience in Information Technology, preferably in business analysis and support roles.
  • Minimum of a bachelor's degree or equivalent work experience.
  • Experience working with a defined systems development lifecycle.
  • Experience with technical alternatives and basic knowledge of emerging technologies and trends.

Preferred Qualifications:

  • 4+ years working with Agile/Scrum delivery teams.
  • Must be proficient in Excel, Word, PowerPoint, Visio, File sharing and collaboration, SharePoint, Gantt charting, Jira, Confluence, and project management tools.
  • Project management and prioritization experience.
  • Prefer experience supporting financial systems (i.e., ERP, Microsoft Dynamics AX, SAP, etc.).
  • General relational database management systems experience and knowledge of SQL, preferably with Microsoft SQL Server.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The noise level in the environment is moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job the employee is frequently required to stand, walk, sit, and use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to lift up to 50 pounds.

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