Operations Manager
4 weeks ago
The Operations Manager will oversee the efficient operation of assigned federal and commercial contract services for BAC, ensuring satisfactory fulfillment of contractual obligations and employee relations needs. This role requires extensive expertise and knowledge in specialized functions or business areas to develop innovative ways to accomplish the organization's business strategies.
Key Responsibilities:
- Schedule and oversee staff and activities for assigned federal and commercial contracts, ensuring compliance with all rules, regulations, and laws.
- Resolve customer issues to ensure contractual requirements are met.
- Assist in the development of program grants and contract proposals, making recommendations for new pricing and follow-on years.
- Oversee and analyze man-hours, ratios, and other contract metrics to ensure contract requirements are met within budgeted expenditures and commercial productivity standards.
- Oversee administrative matters, such as planning sessions, budgeting, and site development, as a member of the management team.
- Ensure the accurate and timely completion of reports and documentation in compliance with legal regulations, funding sources, accrediting agencies, and organizational standards.
- Participate in new contract pursuit teams and collaborate with business development efforts, providing expertise and content for winning service contract proposals.
- Coordinate the provision of quality services to participants and employees.
Requirements:
- Bachelor's degree in business administration, education, contract management, or a related field.
- Six or more years of community-based program management experience.
- Two years of supervisory experience.
- A combination of education, certification, training, and/or experience may suffice for the above requirements.
- Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
- Must pass a pre-employment drug screening.
Preferred Qualifications:
- Experience working with individuals with disabilities.
- Experience with AbilityOne or other set-aside contracting.
- Experience with government contract management.
- Experience in the Service Industry.
- Project manager certifications, such as Project Manager Professional (PMP) or Six Sigma.
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