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Hospitality Operations Leader

2 months ago

Sacramento, California, United States Punch Bowl Social Full time

Join Our Dynamic Team

As a Hospitality Operations Leader, you will be the guardian of our core values: Culinary Excellence, Craft Beverages, and Engaging Social Experiences. At Punch Bowl Social, we pride ourselves on being unique and innovative, and it is your responsibility to uphold these qualities while fostering a culture of exceptional service and enthusiasm for outstanding food and drink.

What We Offer:

  • Comprehensive Benefit Package
  • Medical, Dental, and Vision Insurance
  • Health Savings Account options with company contributions
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Company-Paid Short and Long-Term Disability Insurance
  • Generous Paid Time Off
  • Voluntary Benefits including LifeLock Protection and Pet Insurance
  • Career Growth and Advancement Opportunities
  • Discounts on Food, Beverages, and Activities

Compensation: Salary Range of $66,500 - $70,000 per year.

Punch Bowl Social is the destination for those seeking an extraordinary experience filled with endless possibilities. We embrace life with enthusiasm, take bold risks, and celebrate our individuality.

Our top performers possess a deep appreciation for tradition while being captivated by innovation. They exhibit a commitment to excellence in their work and a passion for creating unforgettable guest experiences.

Key Responsibilities:

  • Ensure adherence to all brand standards
  • Oversee team member training and manage service support teams
  • Lead operational staff during scheduled shifts
  • Maintain professional communication across all departments
  • Direct all aspects of Front of House Operations
  • Foster strong relationships with Back of House teams to guarantee a seamless customer experience
  • Utilize available data to analyze and report on store performance
  • Ensure compliance with cash handling and check balancing procedures
  • Implement inventory and cost control measures weekly

Qualifications:

  • Minimum of three years of experience in a high-volume, fast-paced environment
  • Ability to work a flexible schedule aligned with restaurant/bar activity
  • Strong verbal and written communication skills coupled with mathematical proficiency
  • Physical stamina to stand and move quickly for extended periods
  • Capability to lift items weighing up to 50 pounds and perform physical tasks
  • Must be at least 21 years of age

We are an Equal Opportunity Employer and do not discriminate in hiring or employment based on any protected characteristic.