ServiceNow Release Train Engineer
6 days ago
We are seeking a highly skilled Release Train Engineer to join our team at Leidos. As a Release Train Engineer, you will play a critical role in facilitating Agile Release Trains (ARTs) and ensuring the successful delivery of software releases.
Key Responsibilities- Manage and optimize the flow of value through an Agile Release Train (ART)
- Manage schedule execution and planning of software/architecture releases for the program
- Facilitate Program Increment (PI) Planning readiness by fostering a continuous exploration process
- Facilitate cross-team collaboration within the program via Scrum of Scrums meetings and other forums
- Summarize Team PI objectives into Program PI objectives and publish them for visibility and transparency
- Assist in tracking the execution of features and capabilities through metrics across the program's agile and DevOps teams
- Brief customers on development progress throughout the PI cycle and on the status of testing, deployment, and release readiness
- Acquire understanding of the large complex software system and assess risk and understand varied customer concerns
- Coach teams, Scrum Masters, Product Owners, and Project/Program Leaders in Agile practices
- Promote teamwork to achieve PI goals
- Lead teams towards Agile maturity
- Escalate and track impediments
- Work with Scrum teams to identify dependencies and critical path items to ensure work is executed in the most efficient manner
- Provide input on resourcing to address critical bottlenecks and remove blockers
- Work with the contractor Program Management Office (PMO) on program execution test data
- Requires a US Citizenship
- Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire
- Must hold an active DoD Secret clearance
- Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support
- Bachelor's Degree with 8 – 12 years of relevant experience or master's with 6-10 years of prior relevant experience
- Additional years of work experience in lieu of degree is acceptable
- Experience working with an Agile software development team, managing project deadlines (ideally in a Scrum Master, or Development role)
- Experience briefing leadership and/or customers of key status of project progression
- Experience communicating with and briefing status to external stakeholders, including customer representatives
- Experience using Agile project management tools (e.g., Jira)
- Excellent written, verbal, and interpersonal communication skills
- Ability to manage time extremely well, and quickly sense when an issue needs to be discussed or triaged
- Must have strong attention to detail, as focus on task completion is critical
- Possesses 3-5 years' experience with ServiceNow administration, configuration management, and maintenance of the ServiceNow platform
- Prior knowledge and experience with ServiceNow's ATFs
- Understanding of ITIL foundation or ITIL certified
- AWS cloud certifications
- Knowledge of Agile development methodologies
- Knowledge of Jira and Confluence
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