ServiceNow Release Train Engineer

6 days ago


Ogden, Utah, United States Leidos Full time
Job Summary

We are seeking a highly skilled Release Train Engineer to join our team at Leidos. As a Release Train Engineer, you will play a critical role in facilitating Agile Release Trains (ARTs) and ensuring the successful delivery of software releases.

Key Responsibilities
  • Manage and optimize the flow of value through an Agile Release Train (ART)
  • Manage schedule execution and planning of software/architecture releases for the program
  • Facilitate Program Increment (PI) Planning readiness by fostering a continuous exploration process
  • Facilitate cross-team collaboration within the program via Scrum of Scrums meetings and other forums
  • Summarize Team PI objectives into Program PI objectives and publish them for visibility and transparency
  • Assist in tracking the execution of features and capabilities through metrics across the program's agile and DevOps teams
  • Brief customers on development progress throughout the PI cycle and on the status of testing, deployment, and release readiness
  • Acquire understanding of the large complex software system and assess risk and understand varied customer concerns
  • Coach teams, Scrum Masters, Product Owners, and Project/Program Leaders in Agile practices
  • Promote teamwork to achieve PI goals
  • Lead teams towards Agile maturity
  • Escalate and track impediments
  • Work with Scrum teams to identify dependencies and critical path items to ensure work is executed in the most efficient manner
  • Provide input on resourcing to address critical bottlenecks and remove blockers
  • Work with the contractor Program Management Office (PMO) on program execution test data
Requirements
  • Requires a US Citizenship
  • Obtain an active security certification that meets DOD 8570 IAT level II or higher (i.e., Security+) within 14 days of hire
  • Must hold an active DoD Secret clearance
  • Must be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for full-time on-site support
  • Bachelor's Degree with 8 – 12 years of relevant experience or master's with 6-10 years of prior relevant experience
  • Additional years of work experience in lieu of degree is acceptable
  • Experience working with an Agile software development team, managing project deadlines (ideally in a Scrum Master, or Development role)
  • Experience briefing leadership and/or customers of key status of project progression
  • Experience communicating with and briefing status to external stakeholders, including customer representatives
  • Experience using Agile project management tools (e.g., Jira)
  • Excellent written, verbal, and interpersonal communication skills
  • Ability to manage time extremely well, and quickly sense when an issue needs to be discussed or triaged
  • Must have strong attention to detail, as focus on task completion is critical
Preferred Qualifications
  • Possesses 3-5 years' experience with ServiceNow administration, configuration management, and maintenance of the ServiceNow platform
  • Prior knowledge and experience with ServiceNow's ATFs
  • Understanding of ITIL foundation or ITIL certified
  • AWS cloud certifications
  • Knowledge of Agile development methodologies
  • Knowledge of Jira and Confluence


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