Customer Service Representative

1 week ago


Madison, North Carolina, United States Pine Hall Brick Full time

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team at Pine Hall Brick. As a key member of our customer support team, you will be responsible for providing exceptional customer service and order entry expertise.

Key Responsibilities:

  • Enter orders accurately and efficiently
  • Maintain accounts and work closely with outside sales representatives
  • Provide excellent customer service and support via phone, email, or in-person
  • Analyze and resolve customer inquiries and concerns in a timely manner
  • Work collaboratively with the sales team to meet customer needs and exceed sales goals

Requirements:

  • Minimum 3 years of experience in a customer-facing role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Familiarity with ERP systems (Microsoft Dynamics preferred)

Compensation:

The estimated annual salary for this position is $45,000-$60,000, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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