Customer Service Representative
1 week ago
**Job Summary**
We are seeking a highly skilled Customer Service Representative to join our team at Pine Hall Brick. As a key member of our customer support team, you will be responsible for providing exceptional customer service and order entry expertise.
Key Responsibilities:
- Enter orders accurately and efficiently
- Maintain accounts and work closely with outside sales representatives
- Provide excellent customer service and support via phone, email, or in-person
- Analyze and resolve customer inquiries and concerns in a timely manner
- Work collaboratively with the sales team to meet customer needs and exceed sales goals
Requirements:
- Minimum 3 years of experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Familiarity with ERP systems (Microsoft Dynamics preferred)
Compensation:
The estimated annual salary for this position is $45,000-$60,000, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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