Beverage Sales Associate

2 days ago

Paso Robles, California, United States Grapes & Grains Full time
Job Overview

Grapes & Grain is a premier establishment dedicated to offering an extensive selection of fine wines, liquors, and craft beers in a luxurious retail environment. We are committed to providing an exceptional experience for our discerning clientele, driven by our passion for exquisite beverages and unparalleled customer service.

Key Responsibilities
  • Embodies the essence of Grapes & Grain, delivering excellence in customer service and fostering a welcoming atmosphere.
  • Assists customers in selecting products, providing detailed information on various beverages including origin, flavor profiles, and food pairings.
  • Processes transactions accurately and efficiently using our POS system, handling cash, credit, and electronic payments.
  • Maintains a meticulously organized and aesthetically pleasing retail environment, ensuring shelves are stocked and displays are visually appealing.
  • Stays up-to-date with industry trends, new product releases, and promotions to effectively engage customers and drive sales.
  • Collaborates with colleagues to ensure smooth operations and exceptional customer experiences.
Requirements
  • Knowledge of wines, liquors, and beers, with the ability to confidently recommend products to customers.
  • Previous experience in a customer-facing role within the beverage industry is highly desirable.
  • Strong communication skills with the ability to engage customers and provide informative and friendly service.
  • Ability to work in a fast-paced environment while maintaining grace and professionalism.
  • Flexibility to work evenings, weekends, and holidays as required.
Success Factors
  • Passion for the beverage industry and a genuine enthusiasm for providing exceptional customer service.
  • Professional demeanor with excellent interpersonal skills.
  • Detail-oriented with the ability to multitask and prioritize responsibilities.
  • Knowledge of local breweries, wineries, and distilleries is an advantage.
  • Proficiency in additional languages such as Spanish is a plus.
Benefits
  • Competitive hourly rate commensurate with experience.
  • Eligibility to participate in our employee tip pool program.
  • Comprehensive benefits package including 401K, medical, dental, vision, and life insurance.
  • Generous employee discounts on all beverage and merchandise items.
  • Access to professional development resources, including annual membership to online learning platforms.

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