Pilates Studio Sales Associate

2 days ago


Paso Robles, California, United States Club Pilates Paso Robles Full time
Job Overview

Club Pilates Paso Robles is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for introducing people to the life-changing benefits of Pilates, providing exceptional customer service, and meeting sales expectations.

Responsibilities and Duties
  • Establish and maintain an effective referral program to drive sales and growth
  • Maintain accurate records using established Club Pilates sales systems to track sales and customer interactions
  • Conduct telephone inquiries, follow-up calls, and customer care calls to ensure exceptional customer service
  • Deliver sales presentations to Intro class participants to showcase the benefits of Pilates
  • Provide a warm and welcoming experience for members and guests, ensuring a positive entrance into the Club Pilates studio
  • Follow the daily studio cleaning checklist to maintain a clean and organized environment
  • Participate in Club Pilates scheduled workouts to stay up-to-date on the latest Pilates techniques and methods
  • Process accurate sales transactions and maintain a high level of sales performance
  • Follow up and follow through with all prospective clients to ensure a seamless sales process
  • Respond promptly to member requests, inquiries, and concerns to ensure exceptional customer service
  • Properly onboard all Club Pilates members through the use of client intake forms and contractual documents
  • Work closely with management and instructors to ensure all processes are completed accurately
  • Attend and participate in all relative Club Pilates training programs to stay up-to-date on the latest sales and customer service techniques
Qualifications and Skills
  • Must be comfortable working in a sales role and have a strong customer service focus
  • Must have flexibility to work some morning, evenings, and weekend availability is required
  • Excellent communication and interpersonal skills are required to effectively interact with members and guests
  • Previous sales experience, with strong sales skills and a proven track record of meeting sales expectations
  • Solid verbal and written communication skills are required to effectively communicate with members and guests
  • Able to multi-task and excel in a fast-paced environment
  • Strong computer skills are required to effectively use Club Pilates sales systems and software
  • Health and fitness-minded individuals are strongly preferred
  • Ability to work and function in a boutique studio environment
Benefits and Perks
  • This position offers a competitive base salary, with commission paid on sales
  • Discount on retail apparel, accessories, and memberships
  • Opportunity for bonus based on performance
  • Free Pilates classes
  • Opportunity for growth within the studios, including additional sales and management positions


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