SAP Sales and Distribution Expert

5 days ago

Garner, North Carolina, United States Butterball Full time

About Butterball, LLC

Located in the thriving Raleigh-Durham, North Carolina area, Butterball, LLC is one of America's most iconic brands. Our company helps consumers celebrate Thanksgiving and every day in between by providing a diverse array of career opportunities and paths.

We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success.

Job Summary

The SAP Sales & Distribution (SD) Analyst will be responsible for implementing, optimizing, and integrating the SAP SD module within the SAP S/4Hana environment. This individual will act as the key liaison between the Sales and Information Technology (IT) departments by ensuring alignment with business objectives.

This role will design, develop, and deploy solutions that support the SD area, including sales order management, post-sales activities, pricing, invoicing, and customer service. The SD Analyst uses strong communication and problem-solving skills to guide the business, resolve issues, and drive improvements in the sales and distribution processes.

Essential Functions, Duties & Responsibilities
  • Lead the design, analysis, and implementation of the SD business processes, ensuring alignment with organizational requirements.
  • Oversee the existing SAP ECC system to ensure smooth operation and address any issues with sales, billing, shipping, and invoicing processes.
  • Distribute expert technical support to end-users for SAP SD-related issues, ensuring quick resolution and minimal downtime.
  • Configure the SAP system to meet business requirements, including pricing, taxation, shipping, and credit management, while adhering to industry best practices.
  • Modify, test, and implement SAP S/4Hana systems to align with evolving business needs, ensuring efficient and effective system performance.
  • Serve as the key liaison between business stakeholders and technical teams, facilitating clear communication and seamless collaboration.
  • Support requirements related to connected ancillary systems, ensuring proper integration with SAP SD.
  • Design and recommend process improvements, collaborating with cross-functional teams such as Material Management (MM) and Financial Accounting (FI) to ensure end-to-end process efficiency.
  • Ensure accuracy and integrity of customer master data, pricing conditions, and other sales-related information with the SAP system.
  • Collaborate with implementation partners on the SAP S/4Hana project, ensuring successful execution and delivery of project milestones.
  • Proactively address real-time integration issues to prevent disruptions in sales and distribution processes.
  • Conduct thorough unit and integration testing for new configurations and system changes, ensuring quality and functionality before deployment.
  • Provide critical support during SAP SD go-live activities, ensuring the system operates as intended and any issues are resolved promptly.
  • Deliver training and ongoing user support to enhance the effective use of SAP SD functionalities within the organization.
Knowledge, Skills & Abilities
  • Excellent written and verbal communication and interpersonal skills with the ability to build working relationships with internal/external stakeholders, customers, vendors, and third parties.
  • Strong knowledge of configuring pricing conditions and rebate agreements, including price determination, condition records, pricing procedures, and rebate processing.
  • Capability to collaborate with business users, sales teams, and customer service teams to gather requirements and analyze the sales and order management processes.
  • Expertise in designing and configuring the SAP S/4Hana SD module to meet organizational needs, covering master data setup, sales documents, pricing, availability checks, item category management, credit management, delivery, shipment, and billing processes.
  • Aptitude to lead or assist in the implementation of SAP S/4Hana SD through system configuration, data migration, integration testing, and user training.
  • Thorough understanding of key processes such as quotation management, sales order processing, scheduling agreements, contracts, and returns management to ensure efficient order handling.
  • Experience in collaborating with logistics teams and other SAP functional consultants to ensure seamless integration between sales, logistics, and other related modules.
  • Advanced analytical and problem-solving skills to translate complex sales and order management requirements into effective SAP S/4Hana SD solutions.
  • Ability to develop reports and analytics within SAP S/4Hana SD, providing insights and recommendations for improving sales processes based on data-driven analysis.
  • Skilled in providing ongoing support for SAP S/4Hana SD/OTC (order-to-cash) module functionality, troubleshooting issues, and collaborating with technical teams for system upgrades, bug fixes, and enhancements.
  • Competent in creating documentation, user manuals, and training materials, and delivering training sessions to educate end-users on the SAP S/4Hana SD/OTC module.
Education & Experience
  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • 10+ years of experience as an SAP SD and/or OTC Business Analyst, with extensive expertise in configuring and implementing the SAP S/4Hana SD module.
  • Experience in configuring key components of the SAP S/4Hana SD module, including master data, sales documents, pricing, availability checks, credit management, delivery and shipment processes, and billing.
  • Posses a strong understanding of integrations between SAP SD and other SAP modules (e.g., Materials Management, Finance, and Logistics Execution), as well as experience with EDI (electronic data interchange)/IDOC (intermediate document)/BAPI (business application programming interface), Seeburger, and related systems.
  • Certification(s) in SAP S/4Hana Sales 2020 or above, including SAP S/4Hana SD module is highly desired.
  • Prior work experience in industries such as Manufacturing, Food or Beverage Manufacturing, or Retail is preferred.
Working Conditions

Work is performed in an office environment with telephones, personal computers, and printers. The noise level of the environment is usually moderate. Sedentary position with seldom to occasional lifting of less than 20 pounds. May require standing less than or equal to 1/3 of the day. Willingness and ability to travel up to 15% of the time.

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