Sales Associate
4 weeks ago
Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. As a Sales Associate, you will be part of a dynamic team that values customer satisfaction, teamwork, and growth.
Job SummaryWe are seeking a Sales Associate to join our team, providing exceptional customer service and ensuring a positive shopping experience for our customers. The ideal candidate will be a positive and solutions-oriented individual with excellent communication skills and the ability to manage multiple tasks at once.
Key Responsibilities- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
- Execute and expedite point of sale/register transactions
- Complete floor replenishment and shipment as needed
- Articulate current promotional events and the brand loyalty program, including credit, to customers
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
- A positive and solutions-oriented mindset
- Demonstrated customer service and engagement skills
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Schedules that fit your life, with hours of operation that allow you to balance work and personal activities
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and more
- Advance You Program, which helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
- The opportunity to learn and build skills and grow as an individual, with professional and personal development to help shape your career
- Development programs to help you grow in your current role and beyond
Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer. We value and optimize skills and talents, and our welcoming and inclusive environment makes us a great place to work.
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