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Seasonal Sales Associate

2 months ago

Riverside, California, United States Neiman Marcus Full time
Job Overview

As a Seasonal Sales Associate at Neiman Marcus, you will play a vital role in delivering exceptional customer experiences and driving sales in our luxury retail environment. This is an exciting opportunity to join a dynamic team and contribute to the success of one of the largest multi-brand luxury retailers in the U.S.

Key Responsibilities
  • Provide exceptional customer service, ensuring a personalized and memorable experience for every customer.
  • Assist customers in selecting merchandise, handling returns, and processing transactions with professionalism and efficiency.
  • Utilize suggestive selling techniques to increase sales and enhance customer satisfaction.
  • Fulfill phone and online orders, supporting the omni-channel customer experience.
  • Stay knowledgeable about products, vendors, and sales floor layouts to provide expert advice and recommendations.
  • Collaborate with the sales team to achieve individual and store sales goals, utilizing tools such as clientele books and sales associate email.
  • Maintain a clean and organized sales floor, adhering to company standards and guidelines.
  • Address customer inquiries and concerns in a professional and courteous manner.
  • Perform other duties as required to support the sales team and achieve business objectives.

Requirements
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Retail experience preferred, but not required.
  • Excellent communication and interpersonal skills.
  • Strong organizational and problem-solving skills.
  • Basic computer skills and ability to operate a cash register.
  • Ability to lift up to 25 pounds and perform other physical demands of the role.

Benefits

As a valued associate of Neiman Marcus, you will enjoy a comprehensive range of benefits, including medical, dental, and vision coverage, disability benefits, paid parental leave, and a retirement savings plan. You will also have access to financial solutions, personal and professional development opportunities, and a 30% core discount on Neiman Marcus merchandise.