Enterprise Service Technician

4 weeks ago


Columbia, South Carolina, United States ADT Full time

Job Summary:

The Enterprise Service Technician will be responsible for servicing, troubleshooting, and repairing low voltage panels, wiring, and devices. This role requires a strong understanding of enterprise intrusion systems, fire systems, CCTV, intercom access control systems, and local/national codes.

Key Responsibilities:

  • Service and repair low voltage systems, including panels, wiring, and devices.
  • Provide reliable and high-quality customer support.
  • Provide customer instruction on system operation and functionality.
  • Perform system testing and signal verification.
  • Maintain truck stock and inventory.
  • Organize and utilize technical resources to ensure efficient execution of assigned tasks.
  • Ensure progress and completion of assigned tasks.
  • Provide documentation of service and hours worked.
  • Complete and submit all required task-related activities and productivity documentation in a timely manner.

Requirements:

  • High School Diploma or Vocational Training.
  • Minimum of one year of experience in low voltage systems.
  • Working knowledge of enterprise intrusion systems, fire systems, CCTV, intercom access control systems.
  • Local/national codes knowledge desired.
  • Ability to read drawings and pull wires accordingly.
  • Valid driver's license and ability to clear a drug screening.


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