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Passenger Assistance Coordinator

2 months ago

Los Angeles, California, United States Pacific Aviation Full time
Position Overview

Pacific Aviation/SAS is on the lookout for enthusiastic and dedicated individuals to become part of our team as Customer Service Agents. These agents are essential in assisting airline travelers throughout their airport experience, ensuring a smooth and pleasant journey for every passenger.

About Us:

Pacific Aviation, in collaboration with Superior Aircraft Services, stands as a premier airport handling service provider, recognized for our commitment to outstanding service for leading airlines worldwide. With a legacy spanning over 25 years, our workforce is pivotal to our ongoing success and expansion across major airports on both the West and East Coasts.

Key Responsibilities:

  • Deliver exceptional customer service to travelers, guiding them efficiently through their airport experience.
  • Work collaboratively with colleagues to foster a positive work atmosphere and ensure all responsibilities are fulfilled effectively.
  • Acquire proficiency in the technical elements of the role, including check-in protocols and boarding procedures, to uphold operational standards.
  • Cultivate strong interpersonal abilities to connect with customers, address concerns, and maintain a focus on safety at all times.

Qualifications:

  • Willingness to work at least 4 days a week, including weekends and holidays.
  • Proficiency in English and a preferred additional language.
  • Basic computer skills and eligibility to work in the USA.

What We Offer:

  • Attractive hourly wage along with a comprehensive benefits package.
  • Opportunities for career advancement and personal development within the organization.
  • Access to training programs, referral incentives, and employee discounts.