Current jobs related to Assistant Vice President, Retail Branch Leader - Brockton, Massachusetts - Bluestone Bank

  • Vice President of Pharmacy Operations

    3 weeks ago

    Brockton, Massachusetts, United States Signature Healthcare Full time

    Job Title: Vice President of Pharmacy OperationsSignature Healthcare is seeking a highly experienced and skilled Vice President of Pharmacy Operations to lead our pharmacy operations across the health system. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve patient care, safety, and...

  • Vice President of Pharmacy Operations

    3 weeks ago

    Brockton, Massachusetts, United States Signature Healthcare Full time

    Job Title: Vice President of Pharmacy OperationsSignature Healthcare is seeking a highly skilled and experienced Vice President of Pharmacy Operations to lead our pharmacy operations across the health system. As a key member of our leadership team, you will be responsible for developing and implementing strategies to improve patient care, quality, and...

  • Vice President of Operations

    2 weeks ago

    Brockton, Massachusetts, United States Cellares Full time

    Job SummaryWe are seeking a highly motivated and experienced Vice President of Operations to lead our cell therapy manufacturing operations. The successful candidate will be responsible for overseeing the launch, ramp-up, and oversight of cGMP operations within our state-of-the-art multi-product cell therapy manufacturing facility.This individual will...

  • Mobile Branch Banker

    2 weeks ago

    Brockton, Massachusetts, United States PNC Bank NA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Mobile Branch Banker to join our team at PNC Bank NA. As a key member of our retail banking team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth through proactive sales...

  • Retail Sales Associate

    1 week ago

    Brockton, Massachusetts, United States Adore Me Retail Inc Full time

    About the RoleWe are seeking a highly motivated Key Holder to join our team at Adore Me Retail Inc. As a Key Holder, you will play a critical role in shaping our retail footprint and assisting the Store Manager in leading store sales and operations, training, and customer service initiatives.Key Responsibilities:Supports a team environment by working with...

  • Program Director Consultant

    2 weeks ago

    Brockton, Massachusetts, United States Brockton Area Multi-Servi Full time

    Job DescriptionSchedule: Up to 40 hours per week, with the option to work from home one day a week.Brockton Area Multi-Services, Inc. (BAMSI) is a 501(c)(3) nonprofit organization dedicated to empowering individuals and enriching their lives through compassionate support and diverse services. As a Program Director Consultant, you will provide ongoing...

  • Director of Pharmacy Operations

    1 week ago

    Brockton, Massachusetts, United States Brockton Hospital Full time

    Job SummaryThe Vice President of Pharmacy Operations is responsible for leading the pharmacy operations at Brockton Hospital, ensuring the delivery of high-quality patient care and services. This role requires a strong leader who can develop and implement strategies to improve pharmacy operations, manage budgets, and oversee the implementation of new...

  • Front End Department Leader

    1 week ago

    Brockton, Massachusetts, United States The Kroger Company Full time

    Job Summary:The Kroger Company is seeking a skilled Front End Department Leader to join our team. As a key member of our store operations, you will be responsible for assisting with monitoring and controlling supply expenses for the department, managing cash control, sales, and cash items and records for the store, and scheduling Front end associates to...

  • Restoration Operations Leader

    2 months ago

    Brockton, Massachusetts, United States Xactly byGTE Full time

    Xactly Restoration Recruiters is representing a prestigious client in search of a seasoned Restoration Operations Leader to enhance their management team. As North America's foremost recruiting agency in the restoration sector, we maintain strict confidentiality and provide our services at no cost to candidates. Our focus is on placing top-tier...

  • Relationship Banker

    3 weeks ago

    Brockton, Massachusetts, United States HarborOne Bank Full time

    Job Title: Relationship BankerAt HarborOne Bank, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our customers. As a Relationship Banker, you'll play a key role in achieving this goal by providing personalized service, expert advice, and innovative solutions to meet our customers' financial...

  • Patent Paralegal Specialist

    2 weeks ago

    Brockton, Massachusetts, United States Manpower Group Inc. Full time

    Job SummaryThis role serves as the paralegal for the Intellectual Property team in the Legal Department, based in the Americas. The position reports to the Senior Vice President and Deputy General Counsel and Senior Manager- Global IP.Key Responsibilities Assist with the development of patent strategies and goals. Create educational programs for the...

  • Beauty Team Leader

    3 weeks ago

    Brockton, Massachusetts, United States Kohl's Full time

    About the RoleWe are seeking a highly motivated and experienced Beauty Team Leader to join our team at Kohl's. As a Beauty Team Leader, you will be responsible for leading the team to drive sales and department initiatives through an authentic passion for beauty.You will maintain expert knowledge of top beauty brands, execute merchandise sets, and support...

  • Pharmacy Operations Manager

    1 week ago

    Brockton, Massachusetts, United States Albertsons Full time

    Job Title: Pharmacy Operations ManagerJob Summary:We are seeking a highly skilled Pharmacy Operations Manager to lead our pharmacy operations in Maine. The successful candidate will be responsible for ensuring the profitability and efficiency of our pharmacies, while maintaining high standards of customer service and regulatory compliance.Key...

  • Director of Employee Benefits

    3 weeks ago

    Brockton, Massachusetts, United States Bausch + Lomb Full time

    Job Title: Director of Employee BenefitsBausch + Lomb, a leading global eye health company, is seeking a highly skilled and experienced Director of Employee Benefits to lead our comprehensive benefits program. Reporting directly to the Vice President, Total Rewards and HR Operations, the successful candidate will be responsible for developing, implementing,...

  • Shift Leader

    1 month ago

    Brockton, Massachusetts, United States Jimmy John Full time

    Job DescriptionWe are seeking a highly skilled and motivated Shift Leader to join our Jimmy John's team.Key Responsibilities:Coach and develop Crew Members to execute operational Brand standards and deliver exceptional guest experiences.Set goals, provide job assignments, and motivate team members to achieve success.Communicate shift priorities, goals, and...

  • Retail Sales Associate

    4 weeks ago

    Brockton, Massachusetts, United States Burlington Full time

    Job SummaryBurlington is seeking a Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a neat and organized sales floor, and supporting the management team with day-to-day store operations.Key ResponsibilitiesGreet and assist customers in a friendly and...

  • Retail Sales Associate

    2 weeks ago

    Brockton, Massachusetts, United States Veterans Canteen Service Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Veterans Canteen Service. As a key member of our retail team, you will provide exceptional service to our customers, ensuring a positive and memorable experience in our cafes and retail markets.Key Responsibilities:Provide outstanding customer...

  • Banking Center and Float Team Manager

    3 weeks ago

    Brockton, Massachusetts, United States The Cape Cod Five Cents Savings Bank Full time

    Job SummaryThe Banking Center and Float Team Manager plays a pivotal role in leading the Bank's Float Team, while also supporting Retail Banking Centers in the absence of management. This position requires exceptional leadership, customer service, business development, and community relations skills.Key ResponsibilitiesLead the Float Team in delivering...

  • Retail Sales Associate

    2 weeks ago

    Brockton, Massachusetts, United States Showcase Inc Full time

    Welcome to Showcase Inc, where we're passionate about creating an engaging and interactive experience for our customers. As a Retail Sales Associate, you'll play a key role in showcasing our products and providing exceptional customer service.We're looking for someone who is passionate about retail, has excellent communication skills, and can work well in a...

  • Retail Sales Associate

    3 weeks ago

    Brockton, Massachusetts, United States Burlington Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Burlington Stores, Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and supporting the management team with day-to-day store...

Assistant Vice President, Retail Branch Leader

2 months ago

Brockton, Massachusetts, United States Bluestone Bank Full time

The Branch Operations Manager is accountable for overseeing all functions within the retail branch. This encompasses ensuring that all operational tasks align with banking standards and policies, as well as adhering to compliance and regulatory frameworks. In collaboration with Human Resources, the role involves recruiting, hiring, and addressing employee matters; supervising the physical security and operations of the branch and reporting any concerns; managing sensitive customer interactions and ensuring their resolution; communicating any emerging issues promptly to relevant leadership members; and addressing customer exceptions within set guidelines.

Key Responsibilities

  • Engage actively in branch leadership to foster a positive customer experience, including sales, service, and guidance that meets both customer and bank expectations. Cultivate positive relationships with individual clients.
  • Through exemplary role modeling and coaching, ensure that all branch personnel effectively promote and refer bank products and services. Provide necessary training to maximize cross-selling and referral opportunities to achieve deposit and sales targets.
  • To enhance branch and bank business, promote bank-provided products and services, including trust, investments, mortgages, home equity loans, commercial loans, cash management, and remote deposit capture. Additionally, promote third-party offerings such as merchant services, payroll, and credit cards.
  • Maintain an in-depth understanding of the full range of products and services offered, taking responsibility for staying informed and seeking assistance for further development needs. Introduce and explain new offerings to staff and provide guidance to enhance branch team sales and customer service capabilities to meet growth objectives.
  • Lead, manage, and supervise branch staff daily, portraying a professional image and serving as a role model. Make routine employment decisions, assess performance, and make salary recommendations; assign tasks, provide training, and guide staff as needed; resolve personnel issues in collaboration with Human Resources; prepare portions of an annual budget and operate within its constraints; ensure a professional image of all branch staff, including communication, appearance, and demeanor.
  • Oversee all routine branch operations, including reviewing and approving service fees; auditing teller drawers, account openings, and file maintenance; balancing vault, cash, and ATM machines; preparing and presenting periodic volume and activity reports; managing safe deposit box operations; and other related activities.
  • Monitor and manage expenditures to ensure the branch operates within budget, including staff overtime.
  • Originate, process, underwrite, and commit to small business and certain consumer loans, ensuring appropriate risk management to foster branch and bank growth.
  • Fulfill Community Reinvestment Act (CRA) responsibilities.
  • Establish and maintain effective relationships with local community representatives, civic, business, and professional organizations.
  • Communicate and maintain relationships with business clients and prospects through site visits and wellness calls.
  • Maintain a visible presence in the community through participation in organizations, volunteering, and attending events.
  • Contribute to planning and executing Retail division projects.
  • Additional related responsibilities as required.

Physical Requirements and Work Environment

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

While executing the duties of this position, the employee is regularly required to sit, talk, or hear, reach with hands and arms, and occasionally stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required for this role include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Equal Opportunity Employer Statement

Bluestone Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

  • Bachelor's Degree in business management or an equivalent combination of education and experience in retail banking.
  • Three to five years of progressively responsible retail banking leadership experience is required, with a solid understanding of banking industry regulations. Comprehensive knowledge of the retail banking sector, emphasizing customer service and sales for both consumers and businesses.
  • Proficient in word processing and spreadsheet applications, including Microsoft Office (Excel, PowerPoint, Word, and Outlook), with the ability to learn other software applications.
  • Strong customer service orientation, including understanding client needs, making effective recommendations for problem resolution, and demonstrating high enthusiasm and creativity.
  • Excellent organizational and project management skills, with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment while maintaining attention to detail. Ability to work independently while performing assigned duties.
  • Effective oral, written, and presentation skills, with the ability to communicate and convey information to individuals with varying levels of understanding.
  • Strong conflict management abilities.
  • Proven capability to effectively coach and mentor others.