Client Care Coordinator

1 day ago


Redmond, Washington, United States SkinSpirit Full time
Client Care Coordinator Job Description

Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body treatments with over 45 locations nationwide. Our highly trained experts are renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is dedicated to ensuring you find joy in your skincare journey and happiness in the results you're looking for. We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders, we're always innovating, bringing state-of-the-art equipment and services to our clinics.

Key Responsibilities:
  • Provide exceptional client care and customer service
  • Manage appointments, including scheduling, moving, and canceling
  • Actively promote the clinic, treatments, services, products, and programs
  • Accurately complete client transactions and maintain a professional work environment
  • Perform opening and closing duties of the clinic and provide basic office administrative support
Requirements:
  • High School Diploma or GED required; Associate's degree preferred
  • At least 1+ years of customer service experience
  • Exceptional customer service skills and ability to multitask
  • Knowledge of Internet, Word, Excel, Outlook, and ability to learn new software quickly
What We Offer:
  • Competitive benefits package, including employee discounts and a beautiful working environment
  • Paid holidays and a 401k plan with a company match program
  • Medical, Vision, and Dental insurance for full-time employees


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