Hospitality Ambassador
2 weeks ago
We are seeking a skilled Host to join our team at DineAmic Hospitality. As the first point of contact for our guests, you will be responsible for ensuring a warm and welcoming experience from the moment they arrive until their departure.
Key Responsibilities- Provide exceptional customer service by warmly greeting guests, informing them of wait times, and confidently escorting them to their table
- Field patron inquiries, answer phone calls, and maintain a positive and professional approach with team members and guests
- Become well-versed in our menu items to make recommendations and field questions with a personal touch
- Maintain the appearance of the entryway and coat check area, ensuring it is presentable, clean, and organized
- Assist with delivery and takeout orders, and clean, organize, and stock menus at the host area
- Create a lasting impression by bidding guests a fond farewell and extending a sincere invitation for their return
- 1+ year of experience as a host or similar role, with experience in a fine dining establishment and/or high-volume restaurant required
- Working knowledge of booking systems, with experience with Open Table required
- Ability to carry on a pleasant conversation with guests without sounding scripted
- Ability to maintain composure under periods of high stress and high volume
- Accuracy and speed in executing assigned tasks
- A passion for quality and respect for team members and guests
- Flexibility to work a variety of shifts, including days, nights, weekends, and holidays
- Ability to move, bend, lift, carry, push, and place objects weighing up to 25 pounds without assistance
- Food Handlers Certification required
- Paid Time Off
- Paid Sick Leave
- Commuter Benefits
- Referral Bonuses
- 401K + Match
- Food & Beverage Discount
Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
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