Distribution Manager
3 days ago
The Distribution Supervisor is a key leadership position responsible for overseeing the efficient processing of workflow through an assigned area. This role is focused on receiving, picking, packing, and shipping warehousing functions within the Retail and DTC distribution environment.
Key Responsibilities- Supervise up to 50 associates and achieve key process and operational cost improvements in accordance with established company policies and procedures.
- Focus on accuracy, customer value proposition, order flow/processing schedules, inventory, and expense management.
- Coach, train, and mentor staff to continuously improve the effectiveness of the workforce and utilize recognition and performance management to reinforce and affect behavior.
- Write and administer annual Associate performance evaluations and conduct regular career development and performance conversations.
- Monitor and track labor productivity and key performance indicators and improve performance verses prior year and plan objectives.
- Eliminate non-value-added activities and inefficiencies and remain competent in decision making, risk management, and cost analysis.
- Demonstrate strong judgment skills, including scheduling, expediting, planning, and coaching.
- Obtain a strong knowledge of Warehouse Control/Order Management system (Manhattan Warehouse Management System) and utilize WCS to eliminate non-value-added activities and inefficiencies.
- Promote safety leadership by protecting the health and welfare of the Company's associates.
- Minimum Degree Required: Bachelor's degree with a concentration in a technical discipline (Industrial Engineering, Logistics or Operations Management) preferred or 5 plus years of related work experience.
- Experience: 3-5 years of supervisory experience in distribution operations.
- Promotes teamwork and works effectively within diversified teams.
- Proficiency with warehouse and distribution management software is required. Experience with Manhattan Warehouse Management System preferred.
- Experience with process improvement and driving change.
- Ability to analyze forecasting and make well-supported recommendations.
- Strong computer skills, including Word, Excel, PowerPoint, and Access.
- Thorough understanding of policies and procedures relative to customer service.
- Prioritizes customer satisfaction and displays a sense of urgency when responding to customer concerns.
- Acquires knowledge of functional operations (order flow, 5S, receiving, warehouse, replenishment, and expense management).
- Works at a fast pace in a rapidly changing business environment.
- Experience in communicating and addressing issues to senior management.
- Career development and operational understanding will require Operations Supervisors to move laterally within the distribution network.
- Continually expand on personal operational and supply chain knowledge via internal core skills training, professional affiliations, workshops, and industry forums.
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more
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