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Patient Access Representative

2 months ago


Olathe, Kansas, United States The University of Kansas Health System Full time
Job Summary

The University of Kansas Health System is seeking a highly skilled Patient Access Representative to join our team. As a key member of our outpatient registration team, you will be responsible for providing exceptional customer service to patients and visitors, ensuring accurate and timely registration, and maintaining a clean and organized front desk area.

Key Responsibilities
  • Greet patients and visitors in a prompt, courteous, and helpful manner.
  • Verify patient information and obtain necessary documentation, including insurance cards and demographic information.
  • Enter and update patient information in our computer system, ensuring accuracy and timeliness.
  • Compile and maintain patient medical records, including appointment scheduling and coordination.
  • Collect patient co-pays and outstanding account balances, and prepare office batches for reconciliation.
  • Communicate with insurance companies and assist patients with scheduling specialist appointments and testing.
  • Maintain a clean and organized front desk area, and participate in quality improvement initiatives.
Requirements
  • High school graduate or equivalent.
  • Previous related experience preferred.
  • Previous healthcare experience a plus.
What We Offer

The University of Kansas Health System is an equal employment opportunity employer, committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.