Parts Director

1 month ago


Media, Pennsylvania, United States Grand Blanc Nissan Full time
Parts Manager Job Summary

We are seeking a highly skilled Parts Manager to lead our parts department and drive sales growth. The ideal candidate will have a strong background in automotive parts management, excellent customer service skills, and the ability to effectively train and supervise a team.

Key Responsibilities:
  • Lead the parts department, ensuring efficient inventory management and customer satisfaction.
  • Develop and implement effective purchasing procedures and inventory control strategies to meet sales goals.
  • Collaborate with the Service Manager to ensure timely ordering and stocking of parts.
  • Train and supervise parts counter associates to meet department and company objectives.
  • Handle customer complaints and resolve issues in a professional and courteous manner.
  • Stay up-to-date on manufacturer warranty, policy, and return procedures.
  • Ensure compliance with federal, state, and local regulations affecting the operation.
  • Forecast sales goals and objectives for the department and strive to meet them.
  • Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
Requirements:
  • 2+ years of related experience in an automotive parts management position.
  • Excellent customer service skills and a professional appearance.
  • High school diploma or equivalent and a valid driver's license.
About Us:

Headquartered in Birmingham, Alabama, Serra Automotive Group is one of the Top 150 automotive dealer groups in the nation. We are committed to providing a better automotive buying and ownership experience for our customers, and we are seeking talented individuals to join our team.


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