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Bank Sales Representative

2 months ago

Charlotte North Carolina, United States First Citizens Bank Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of our bank's capabilities, tools, and resources.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6 months customer service experience
  • Preferred area of experience: Sales
  • Financial literacy and knowledge of retail banking products and services
  • Bilingual (Spanish) required
What We Offer

As a Sales and Service Representative at First Citizens Bank, you will have the opportunity to work in a dynamic and supportive environment, with a comprehensive benefits program designed to meet your needs. Our benefits offerings include customized programs to support families, however defined.