Nursing Operations Director

5 days ago


Detroit, Michigan, United States DMC Sinai-Grace Hospital Full time
About DMC Sinai-Grace Hospital

We are a leading healthcare provider in Detroit, Michigan, committed to delivering exceptional patient care and services.


Job Title: Patient Services Manager
Job Summary:

We are seeking an experienced Patient Services Manager to join our team at DMC Sinai-Grace Hospital. This role is responsible for managing a single major function or multiple smaller functions that provide business support to Nursing operations.


Responsibilities:
  • Manage a team of Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel
  • Plan, implement, and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence, and customer service outcomes within designated units/services
  • Ensure regulatory requirements/standards are communicated, implemented, and monitored
  • Collaborate with other members of the healthcare team to plan, implement, and evaluate activities related to department, hospital, and DMC objectives
  • Model customer service excellence

Requirements:
  • Bachelor's degree in Nursing (BSN) required; Master's degree preferred
  • Licensed to practice as a Registered Nurse (RN) in the state of Michigan
  • Three years of progressive Nursing experience

Benefits:
  • Competitive salary: $85,000 - $110,000 per year


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