Nursing Operations Director
5 days ago
We are a leading healthcare provider in Detroit, Michigan, committed to delivering exceptional patient care and services.
Job Title: Patient Services Manager
Job Summary:
We are seeking an experienced Patient Services Manager to join our team at DMC Sinai-Grace Hospital. This role is responsible for managing a single major function or multiple smaller functions that provide business support to Nursing operations.
Responsibilities:
- Manage a team of Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel
- Plan, implement, and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence, and customer service outcomes within designated units/services
- Ensure regulatory requirements/standards are communicated, implemented, and monitored
- Collaborate with other members of the healthcare team to plan, implement, and evaluate activities related to department, hospital, and DMC objectives
- Model customer service excellence
Requirements:
- Bachelor's degree in Nursing (BSN) required; Master's degree preferred
- Licensed to practice as a Registered Nurse (RN) in the state of Michigan
- Three years of progressive Nursing experience
Benefits:
- Competitive salary: $85,000 - $110,000 per year
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