Retail Sales Specialist III
2 weeks ago
Tapestry Overview
Tapestry, Inc. is a global fashion company established in New York in 1941. With a vision inspired by our Creative Director, Stuart Vevers, we are dedicated to creating beautiful, enduring products that allow individuals to express their unique selves.
Position Summary
The role of Sales Associate is vital to the overall performance and efficiency of the store. This position requires a strong commitment to our brand values while providing exceptional service to our customers and achieving sales targets.
Key Responsibilities
- Sales Floor Management: Understands and aligns with organizational goals, taking ownership of personal and store performance metrics. Develops strategies for personal sales and client relationships in collaboration with management.
- Customer Engagement: Creates a welcoming atmosphere for customers, establishing lasting relationships through personalized service. Demonstrates product knowledge and communicates effectively to enhance the customer experience.
- Operational Excellence: Completes daily operational tasks, ensuring compliance with retail policies and maintaining store standards. Supports inventory processes and assists with cash wrap operations as needed.
Required Competencies
- Results Orientation: Consistently exceeds performance goals and drives for results.
- Customer Commitment: Dedicated to meeting customer needs and building trust through effective relationships.
- Creativity and Innovation: Generates unique ideas and solutions, contributing to a dynamic retail environment.
- Interpersonal Skills: Builds rapport with diverse individuals, utilizing diplomacy and tact in all interactions.
- Adaptability: Thrives in a changing environment, effectively managing ambiguity and risk.
Qualifications
Experience: 1-3 years in a sales role, preferably within a luxury retail context. Strong awareness of fashion trends and competitive landscape is essential.
Education: High school diploma or equivalent; a college degree is preferred.
Technical Skills: Proficient in cash register systems and basic computer applications, including mobile devices.
Physical Requirements: Ability to perform tasks at a fast pace, including lifting and moving merchandise as needed.
Commitment to Diversity
Tapestry, Inc. is an equal opportunity employer, dedicated to hiring and developing a diverse workforce. All employment decisions are made based on qualifications without regard to any legally recognized protected basis.
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