Customer Service Associate
4 days ago
Come work with Food Lion, a leading grocery store chain in the Southeastern and Mid-Atlantic regions. As a Customer Service Associate, you will be responsible for providing excellent customer service to our valued customers.
This is a full-time opportunity with competitive pay and benefits.
About the Job
We are seeking a highly motivated and friendly individual to join our team as a Customer Service Associate. As a key member of our front-end team, you will be responsible for ensuring that our customers have an exceptional shopping experience. This includes greeting customers, scanning their orders, handling payments, and maintaining a clean and organized store environment.
You will also be responsible for assisting customers with their queries, answering phone calls, and completing tasks as assigned by management. If you are a people person who enjoys working in a fast-paced environment, this could be the perfect opportunity for you.
About You
To succeed in this role, you should have excellent communication and interpersonal skills. You should be able to work effectively in a team environment and maintain a positive attitude even in challenging situations.
As a Customer Service Associate, you will be required to stand for long periods, bend, and lift products weighing up to 15 pounds. You should be able to work in extreme hot or cold temperatures for up to 20 minutes at a time.
The estimated salary for this position is $40,000 - $60,000 per year, depending on your level of experience and qualifications.
Key Responsibilities
• Greet each customer and use their name whenever possible
• Scan customers' orders and handle payments accurately and efficiently
• Maintain a clean and organized store environment, including the front-end area and cart corrals
• Assist customers with their queries and answer phone calls
• Complete tasks as assigned by management, such as retrieving shopping carts from the parking lot and restocking cigarette drawers
• Perform other duties as required to ensure the smooth operation of the store
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