Patient Access Operations Manager
4 weeks ago
Demonstrates expertise in departmental financial clearance and displays leadership skills to lead a wide range of duties in support of departmental efficiencies. Responsibilities include arranging support Hospital services requested by patients through referrals, performing thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, and driving team performance accountability.
Key Responsibilities- Greet customers following Conifer Standards of Care, provide world-class customer service, complete full patient registration at date of service, and adhere to financial & cash control policies & procedures.
- Provide full patient financial counseling, education & referrals, employ and complete all patient liability collection escalations through proper, compliant patient liability collection techniques.
- Secure medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verify insurance, benefits, coverage & eligibility, and complete assigned registration financial clearance work lists activities.
- Perform thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, complete departmental operational reports based on team performance accountability, and lead shift Patient Access Operations.
- High School Diploma or GED required.
- 2-4-year college degree in Business, Accounting, Medical Administration or related area preferred.
- 2 - 4 years experience in medical facility, health insurance, or related area.
- 3- 5 years experience in Patient Access preferred.
- 1 - 2 years in supervisory or lead role preferred.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration, can work in patient care locations which include potential exposure to life-threatening patient conditions.
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