Tax Professional
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Professional/Receptionist at our Brunswick, Ohio location.
Key Responsibilities- Provide exceptional customer service to clients, answering phones and greeting clients in a personalized and friendly manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Ensure all client needs are met during service, both in-person, over the phone, or virtually.
- Maintain a clean and organized office environment with team members.
- High school diploma or equivalent.
- Sales and marketing experience a plus.
- Ability to work in a fast-paced environment.
- Previous customer service experience.
- Strong organizational and time-management skills.
- Computer proficiency with Microsoft Office.
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We value diversity and inclusion, making everyone feel like they belong.
We're a company that's always on the move, seeking to make a meaningful difference in the lives of our clients and communities. If you're passionate about helping others and making a difference, we'd love to hear from you.
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