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Customer Service Associate

2 months ago

Sitka, Alaska, United States Hames Corporation Full time

Company Overview: Hames Corporation

At Hames Corporation, we embody the essence of Alaskan values. Founded in 1949, we have transformed from a local grocery store into a cherished community hub. Our commitment extends beyond providing quality products; we actively support local initiatives, engage in cultural activities, and contribute to global relief efforts. Our team members are not just employees; they are integral to our family-oriented culture.

Position: Customer Service Associate

OBJECTIVE:

We invite you to join our team as a Customer Service Associate. This role is essential for enhancing our customers' shopping experience. Ideal candidates are those who thrive on delivering outstanding service and enjoy engaging with customers. Your primary responsibilities will include assisting shoppers, maintaining store cleanliness, and ensuring a welcoming environment.

KEY RESPONSIBILITIES:

  • Place customer service as the top priority in all interactions.
  • Consistently aim to provide exceptional service.
  • Adhere to the designated work schedule.
  • Maintain a professional demeanor and appearance.
  • Follow safety and security guidelines.
  • Assist customers in a prompt and courteous manner.
  • Remain attentive to customer needs and offer support.

PHYSICAL AND GENERAL REQUIREMENTS:

  • No previous experience is necessary; comprehensive training will be provided.
  • Must demonstrate a friendly and enthusiastic attitude.
  • Effective communication skills in English are required.
  • Physically capable of performing the assigned duties.
  • Able to lift items weighing up to fifty pounds.

WORK ENVIRONMENT:

While you will work in a climate-controlled environment, be prepared for varying conditions due to customer activity.

NOTE:

This job description provides an overview of the primary responsibilities of the Customer Service Associate role at Hames Corporation. It is not an exhaustive list but serves as a general outline of the position.