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General Manager

2 months ago


Oregon, Illinois, United States The Club Council, LLC Full time

Waverley Country Club – General Manager / Chief Operating Officer

Located in Portland, Oregon, Waverley Country Club is a prestigious establishment that transcends the traditional golf course experience. It is a beloved institution characterized by a strong sense of community, camaraderie, and a passion for outdoor activities.

Often referred to as a "family of friends," Waverley fosters a close-knit environment where members share a profound enthusiasm for golf and an active lifestyle.

Set against the picturesque backdrop of the Willamette River, Waverley provides its members with stunning views and a tranquil atmosphere that enhances the allure of the club.

With a rich history in golf, Waverley serves as a testament to Portland's enduring love for the sport. From its inception to the present day, the club has been a central hub for golf aficionados, hosting esteemed tournaments and offering a platform for golfers to demonstrate their skills.

The course, originally crafted by the acclaimed architect Chandler Egan, has been a cornerstone of Portland's golfing landscape for many years. In 2011, Waverley embarked on a significant transformation with renovations led by the distinguished architect Gil Hanse. This revitalization not only improved the course's playability but also preserved its traditional charm.

Hanse's meticulous redesign has garnered acclaim from both members and visitors, further cementing Waverley's reputation as one of the premier golfing destinations in the Pacific Northwest.

As members enjoy their rounds amidst lush fairways and expertly maintained greens, they engage in a tradition rich in history and surrounded by natural beauty. Whether participating in competitive tournaments or enjoying leisurely rounds with friends, Waverley Country Club offers an experience that goes beyond the game itself, fostering lasting friendships and cherished memories.

The Role

The General Manager / Chief Operating Officer (COO) at Waverley Country Club is a crucial leadership position focused on delivering exceptional experiences for members across all facets, including golf, dining, and social events.

The COO will lead and collaborate with a diverse team, ensuring that every interaction and service is of the highest standard.

This role requires a visionary approach to strategic planning, facilitating the establishment and execution of an annual strategic planning process essential for guiding the club's business planning and future decision-making.

In this highly visible position, the COO will prioritize consistently exceeding member expectations by providing extraordinary experiences.

This entails maintaining a strong presence throughout the club, supporting the team in operational matters, and being readily accessible to both staff and members.

The COO will also champion Waverley's rich golf heritage and traditions, ensuring they are upheld and celebrated in every aspect of club life.

By cultivating a culture of excellence and tradition, the COO will play a pivotal role in maintaining the club's esteemed reputation and enhancing the overall member experience.

The Ideal Candidate

The ideal candidate for the COO position at Waverley Country Club will possess a minimum of five years of leadership experience as a General Manager / COO or in a comparable role within a high-end hospitality setting, preferably in a private golf or country club recognized for its traditions and exclusivity.

They will exhibit strong operational and financial acumen, with a proven history in budgeting, forecasting, and financial analysis to ensure the club's financial stability.

This candidate will also demonstrate self-awareness, adaptability, and a profound appreciation for the game of golf, enabling them to deliver a world-class golfing experience.

The candidate will guide the organization and staff to achieve strategic objectives set with the Board of Directors, leveraging their industry expertise to optimize operations.

They will enhance the membership experience and develop strategies for member recruitment and retention. Additionally, the candidate will refine membership communication channels and dining offerings to provide diverse, high-quality experiences.

Importantly, the ideal candidate will deeply value and uphold Waverley's rich golf history, ensuring these traditions are celebrated and integrated into the club's ongoing narrative.

Compensation

This position offers a competitive salary and a standard benefits package, with compensation negotiable based on the candidate's qualifications and experience.