Unlock Your Potential as an Eyewear Expert

2 weeks ago


Rochester, Minnesota, United States EssilorLuxottica Full time

At EssilorLuxottica, a leading eyewear industry leader, we're passionate about delivering exceptional vision care to our customers. As a Licensed Optician, you'll be part of a dynamic team that strives to exceed customer expectations in every way.

With over 35 years of experience in the optical industry, we've established ourselves as the premier destination for all vision needs within the community. Our commitment to quality has earned us a reputation as a leader in vision care, and we're dedicated to continuing this legacy.

As a Licensed Optician, you'll play a crucial role in delivering the brand value proposition and helping us establish ourselves as the go-to destination for eyewear needs. Your exceptional customer service skills and ability to create perfectly crafted high-quality eyewear will make you a valuable asset to our team.

Job Overview:

As a Licensed Optician, you'll be responsible for welcoming customers, setting expectations, and delivering exceptional customer service. You'll also be tasked with custom fitting glasses, precisely placing prescriptions in lenses, and taking measurements with attention to detail.

Key Responsibilities:

• Welcome all customers and set expectations with customers
• Custom fit glasses and precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate and thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Requirements:

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills – ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience. This amount is based on industry standards and the level of expertise required for this role. As a Licensed Optician, you'll have the opportunity to develop your skills and advance in your career within EssilorLuxottica, a global leader in the eyewear industry.

If you're passionate about delivering exceptional customer service and creating high-quality eyewear, we encourage you to apply for this exciting opportunity. As a member of our team, you'll have the chance to grow professionally and personally while making a real difference in the lives of our customers.


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