T-Mobile Premium Partner Representative

2 weeks ago


Chula Vista, California, United States Verge Mobile a T-Mobile Premium Partner Full time
Job Responsibilities

This role involves building proficiencies related to serving and selling T-Mobile products to our customers, while providing a best-in-class customer experience. This includes:

  • Helping customers pick up right where they left off in their shopping journey with consultative selling and services
  • Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
  • Guiding customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise

You will also be responsible for approaching service and sales needs with care, patience, honesty, and empathy, and becoming skilled at balancing customer service experience and performance goals.



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