Project Engineer

1 week ago

Brockton, Massachusetts, United States Atlas Copco Full time
Project Engineer Job Description

At ISRA Vision, part of the Atlas Copco Group, we are seeking a highly skilled Project Engineer to join our team. As a Project Engineer, you will play a critical role in the successful delivery of our vision inspection systems to customers worldwide.

Key Responsibilities:
  • Perform field service, remote phone support, and system build support to ensure seamless customer experience.
  • Complete required documentation promptly and accurately.
  • Represent ISRA Vision to customers on site and embody our company values.
  • Conduct site surveys, installations, maintenance, and repairs on vision inspection systems.
  • Determine site and equipment commissioning requirements.
  • Work with customers to understand their goals and identify consequences of different solutions.
  • Configure system hardware, software, and network components.
  • Assemble and integrate systems and products to verify system operation.
  • Use proactive monitoring procedures to identify problem prevention opportunities.
  • Provide customers with overview of installation activity, site-specific information, and access to appropriate contacts.
  • Conduct customer training and present information to convey major points persuasively.
  • Maintain high customer satisfaction by clarifying customer needs and ensuring they are met.
  • Handle customer-relations problems promptly and escalate issues according to established procedures.
  • Communicate goals and results relating to installations and inspection issues at a customer's location.
  • Conduct applications support to customers to improve inspection system performance.
Requirements:
  • Associates degree and technical courses or commensurate experience required.
  • Previous experience in automation field with preference to machine vision equipment.
  • 2 years' experience of independent field installations and troubleshooting.
  • Experience with manufacturing automation components and programmable devices.
  • Willingness to travel up to 80% of the time.
What We Offer:
  • A friendly, family-like atmosphere.
  • Plenty of opportunities to develop and grow.
  • A culture known for respectful interaction, ethical behavior, and integrity.
  • Potential to see your ideas realized and make an impact.
  • New challenges and new things to learn every day.
  • Access to global job opportunities as part of the Atlas Copco Group.
  • An excellent compensation package including short-term incentive plans.
  • An Auto Allowance with reimbursement of fuel.
  • A holistic benefits package including health insurance and paid leave.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. If reasonable accommodations are needed to participate in the job application or interview process, please contact our HR Department.

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