Business Systems Analyst
2 days ago
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. We offer a comprehensive benefits package, including health and dental benefits, training opportunities, flexible/remote work options, 401K, and competitive pay.
Responsibilities:- Work closely with external customers who submit 834 membership files
- Apply, analyze, and manage 834 and membership business rules
- Manage phone inquiries from external customers related to 834 customer inquiries
- Analyze, process, and/or expedite operational membership transactions
- Provide leadership team with status of issues
- Utilize and maintain available corporate production and reporting systems
- Assist personnel by answering questions and supplying information
- Develop and maintain an effective working relationship with customers or partners
- High proficiency with Microsoft Suite, primarily Outlook, Excel, Access, and Teams
- Demonstrated skills in organizational, analytical, and interpersonal abilities
- Ability to perform as a self-starter, with motivation to consistently produce high-quality results
- Bachelor's Degree in a related field preferred
- Strong creative problem-solving skills required
OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state, or local laws.
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