Client Care Manager Position

4 weeks ago

Clarkston, Michigan, United States Family Resource Home Care Full time

Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes.

We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives.

We are currently seeking a Client Care Manager to oversee the delivery of exceptional care and services to our clients.

**Key Responsibilities:**

Client Care and Services:

  • Provide quality care and client satisfaction while overseeing home care professionals.
  • Ensure caregivers are successfully onboarded, trained, and supervised according to company policies and procedures.
  • Participate in planning and accomplishing branch and company goals as directed by the Branch Manager and Regional Vice President.

Client Communication and Support:

  • Be the first point of contact for clients, industry partners, and care providers, providing excellent customer service.
  • Take phone inquiries from potential clients, providing accurate information about services and fees, and gathering relevant information for client care/plan.

Caregiver Management and Development:

  • Schedule and perform in-home assessments and re-assessments, including supervisory visits, according to policy and document in client file.
  • Write care plans and ensure Caregiver Manager(s) have relevant information to review with assigned caregiver(s) prior to the start of care.
  • Update care plan as needed, communicate changes to caregiver(s), route to client for review and signature, and document the same.

Compliance and Quality Assurance:

  • Ensure compliance with the care plan and accurate documentation of all care plan tasks.
  • Perform caregiver observation visits and evaluations and document in caregiver file.

Requirements:

  • Associates degree
  • 2 years of experience in a customer service role
  • Demonstrated customer service and communication skills, problem-solving, and attention to detail
  • Technical proficiency in utilizing computers and generating reports
  • Valid driver's license, current auto insurance, and a clean driving record, able to pass background checks
  • Able to speak, read, and write English fluently

Preferred Qualifications:

  • Certified Nursing Assistant or Home Care Aid Certification (WA Only)
  • Caregiving experience

Benefits and Perks:

  • Medical, dental, vision, and prescription insurance options
  • 3 weeks of Paid Time Off
  • 401k
  • Health Savings Account
  • Work computer and phone system
  • Employee Assistance Program
  • Leadership Development Program and career growth opportunities
  • Family Resource Home Care is an equal opportunity employer.

  • Travel Nurse RN Position

    4 weeks ago

    Clarkston, Michigan, United States HealthEcareers - Client Full time

    HealthEcareers - Client is seeking a skilled travel nurse RN Med Surg to join their team in a dynamic medical-surgical setting.Job DetailsSpecialty: Med SurgDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelAs a travel nurse RN Med Surg, you will have the opportunity to work with a reputable healthcare staffing agency...

  • Home Health Care Professional

    1 month ago

    Clarkston, Michigan, United States Family Resource Home Care Full time

    At Family Resource Home Care, we're seeking a dedicated Home Health Care Professional to provide exceptional care to our elderly clients in the comfort of their own homes. Your responsibilities will include:Key Responsibilities:Providing compassionate care and support to clients with daily living activities such as bathing, dressing, and...

  • Travel Nurse RN

    4 weeks ago

    Clarkston, Michigan, United States Synergy Medical Staffing Full time

    Job Title: Travel Nurse RN - Acute Care PositionJob Description:Synergy Medical Staffing is seeking a skilled travel nurse RN for an acute care position in a dynamic healthcare setting. As a travel nurse, you will have the opportunity to work in a variety of environments and gain valuable experience in a fast-paced acute care setting.Key...

  • Veterinary Care Specialist

    4 weeks ago

    Clarkston, Michigan, United States Vetwest Animal Hospitals Full time

    About the Role:Vetwest Animal Hospitals is seeking a dedicated Veterinarian to join our team at our Clarkson hospital in Perth, Western Australia.As a Veterinarian with Vetwest, you will be part of a dynamic and supportive team that is passionate about delivering high-quality veterinary care to our patients.Key Responsibilities:Providing exceptional patient...

  • Companion Sitter

    4 weeks ago

    Clarkston, Michigan, United States Professional Case Management Full time

    Job Title: Companion Sitter - Home Care AssistantJob Summary: We are seeking a compassionate and reliable Companion Sitter to provide homemaker services to our clients in their homes.Responsibilities:* Assist clients with daily living activities, such as meal preparation, light housekeeping, and personal care* Provide emotional support and companionship to...

  • Hospice Case Manager Position

    1 month ago

    Clarkston, Michigan, United States Integrity Placement Group Full time

    Hospice Case Manager Job Opportunity About the Role: We are seeking a skilled and compassionate Hospice Case Manager to join our team in Dekalb County, Georgia. As a nurse-owned and operated organization, we prioritize patient satisfaction, clinical excellence, and quality care for each member of the family. Responsibilities: * Maintain a case load of...

  • Companion Sitter

    4 weeks ago

    Clarkston, Michigan, United States Professional Case Management Full time

    Job Summary: We are seeking a compassionate and reliable Companion Sitter to provide homemaker services in the home. As a key member of our team, you will work under the direction of a Case Manager to ensure the highest level of care and support for our clients. Responsibilities:Assist clients with daily living tasks, such as meal preparation, light...

  • Travel Nurse RN Position

    1 month ago

    Clarkston, Michigan, United States MedUS Healthcare Full time

    MedUS Healthcare Travel Nursing Job OpportunityWe are seeking a skilled Travel Nurse RN to join our team at MedUS Healthcare. As a travel nurse, you will have the opportunity to work in a variety of settings and locations, while also receiving competitive pay and benefits.Job DetailsSpecialty: Med SurgDiscipline: RNDuration: 13 weeksShift: 10 hours,...

  • Travel CT Technologist Position

    4 weeks ago

    Clarkston, Michigan, United States PlanetHealthcare Full time

    Job Title: CT Technologist Travel Nursing OpportunityJob Description:Planet Healthcare is seeking a skilled CT Technologist to join their team for a travel nursing opportunity. As a CT Technologist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images. This is a 13-week assignment with 40 hours per week, offering...

  • Senior Project Manager

    4 weeks ago

    Clarkston, Michigan, United States jub Full time

    Transportation Construction Engineering and Inspection (CE&I) Project Manager OpportunityAbout J-U-B ENGINEERS, Inc.J-U-B ENGINEERS, Inc. is a professional engineering company that fosters a teamwork environment to solve problems that improve society. We provide innovative services to allow our clients to succeed while providing a long-term, stable work...

  • Travel Nurse RN Position

    4 weeks ago

    Clarkston, Michigan, United States QS Nurses Full time

    Job Title: Travel Nurse RN PositionJob Summary:QS Nurses is seeking a travel nurse RN for a travel nursing job in a dynamic healthcare setting. The ideal candidate will have a strong background in acute care and excellent communication skills.Job Details:Specialty: Acute CareDiscipline: RNAssignment Length: 13 weeksTotal Hours Per Week: 36 weeklyShift...

  • Travel Nurse RN Position

    4 weeks ago

    Clarkston, Michigan, United States talent4health Full time

    Talent4Health is a leader in healthcare recruitment, offering comprehensive talent solutions for the industry. We are seeking a skilled Dialysis RN for a travel nursing job in a reputable healthcare facility. The position requires a strong background in dialysis care and the ability to work in a fast-paced environment. Our team of recruiters will work...

  • Insurance Account Manager

    4 weeks ago

    Clarkston, Michigan, United States Oakland Insurance Agency Full time

    Job Title: Personal Lines Insurance Account ManagerJob Description:Oakland Insurance Agency is seeking a highly skilled Personal Lines Insurance Account Manager to join our team. As a Personal Lines Insurance Account Manager, you will be responsible for developing insurance quotes, shopping renewals, and issuing certificates of insurance. You will also be...

  • Travel CT Technologist Position Available

    4 weeks ago

    Clarkston, Michigan, United States Access Health Care Physicians LLC Full time

    Job Title: CT TechnologistJob Summary:Access Healthcare is seeking a skilled CT Technologist to join their team in Michigan. As a CT Technologist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images. If you have a passion for delivering exceptional patient care and are looking for a challenging and rewarding...

  • Food Service Operations Manager

    1 week ago

    Clarkston, Michigan, United States Elior North America Full time

    About this JobWe are looking for a highly motivated and effective Food Service Director to join our team in Clarkson, Washington. As a Food Service Director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal.

  • Travel CT Technologist Position

    4 weeks ago

    Clarkston, Michigan, United States Anders Group Full time

    Job DetailsAnders Group is seeking a skilled Computed Tomography Technologist to fill a travel assignment in a dynamic healthcare setting.Specialty: CT TechnologistJob Type: Travel AssignmentDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, daysAbout the JobAs a Computed Tomography Technologist with Anders Group, you will have the opportunity to work...

  • Travel Nurse RN Position

    4 weeks ago

    Clarkston, Michigan, United States Ardor Health Solutions Full time

    Job Title: Medical Surgical Acute Care Travel NurseJob Description:Ardor Health Solutions is seeking a skilled Medical Surgical Acute Care Travel Nurse to join our team. This is a full-time travel contract position in a hospital setting.Requirements:Active WA Dialysis Acute, Medical Assistant, Dialysis Nurse license2+ years of Medical Surgical Acute - M/S...

  • Senior Transportation Engineer and Business Development Manager

    4 weeks ago

    Clarkston, Michigan, United States jub Full time

    Senior Transportation Engineer and Business Development ManagerJob SummaryWe are seeking a highly experienced Senior Transportation Engineer and Business Development Manager to lead our transportation construction engineering and inspection (CE&I) projects in Idaho. As a key member of our team, you will be responsible for managing projects, developing...

  • Travel Nurse RN Position

    4 weeks ago

    Clarkston, Michigan, United States Ardor Health Solutions Full time

    Job Title: Medical Surgical Acute Care Travel JobJob Description:Ardor Health Solutions is seeking a travel nurse RN Acute Care for a travel nursing job in a hospital setting.Job Requirements:Active WA Dialysis Acute, Medical Assistant, Dialysis Nurse license2+ years of Medical Surgical Acute - M/S Acute experienceBenefits:Major MedicalDental/Vision...

  • Travel CT Technologist Position

    4 weeks ago

    Clarkston, Michigan, United States Marvel Medical Staffing Allied Full time

    Job Title: CT TechnologistJob Description:Marvel Medical Staffing Allied is seeking a skilled CT Technologist to fill a travel position in a Michigan healthcare facility. As a CT Technologist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images. This is a 13-week assignment with 40 hours per week, offering a...