Financial Services Advisor

7 days ago


Hollywood, Florida, United States Educational Federal Credit Union Full time
About the Role

We are seeking a highly skilled Float Member Advisor to join our team at Educational Federal Credit Union. As a Float Member Advisor, you will be responsible for providing exceptional member service by serving as a consultant to members on a wide variety of deposit and loan transactions/inquiries.

Key Responsibilities:
  • Process various types of transactions for members including cash and non-cash deposits, withdrawals, loan payments, transfers, cash advances, cashier's checks, savings bonds, IRA deposits, CD withdrawals, etc.
  • Service member accounts by preparing the necessary paperwork for wire transfers; processing stop payment requests, direct deposit payroll request forms, new/lost/stolen cards, check orders, and temporary checks; assisting with Online Banking setup; processing address change requests; and printing copies of checks and statements.
  • Provide members with access to their safe deposit boxes and complete necessary documentation.
Requirements:
  • Less than 2 years customer service experience.
  • Less than 2 years financial services experience.
  • Strong organization and time management, problem solving, troubleshooting, and communication skills are required.
  • Works well as a member of a group.
  • Capable of carrying out a given task with all details necessary to get the task done well.

This role requires strong analytical and problem-solving skills, with the ability to work in a fast-paced environment. The estimated salary for this position is approximately $45,000 - $60,000 per year, depending on location and experience.



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