Retail Banking Associate
5 days ago
PNC Financial Services Group is seeking a talented individual to join our team as a Retail Banking Associate. This role involves providing exceptional customer service, accurately performing high volume customer banking transactions, educating customers on new technology, and developing banking product referral opportunities through strong customer relationship skills.
Key Responsibilities
- Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Process a variety of customer interactions, educate customers on alternatives available for their financial interactions, and identify banking opportunities during the customer interaction.
- Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Apply product and procedural knowledge to solve customer's problems and adhere to all policies and procedures.
Requirements
- Customer Focused - knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Managing Risk - assessing and effectively managing all of the risks associated with their business objectives and activities.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options include medical/prescription drug coverage, dental and vision options, employee life insurance, 401(k) with PNC match, pension, and stock purchase plans, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, including select programs fully paid, a robust wellness program with financial incentives, parental leave, up to 11 paid holidays each year, and occasional absence days.
Location
This part-time position will be based in Hollywood, Florida at the Young Circle retail banking branch. We foster an inclusive and accessible workplace and provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
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