Installation Specialist

12 hours ago

Reston, Virginia, United States The Intersect Group Full time

Job Summary:

The Installation Technician Level 4 will be responsible for performing intermediate and advanced installation work activities with minimal supervision. This role requires a clear understanding of installation and quality standards, as well as specific company and customer requirements.

Duties and Responsibilities:

  • Work independently and be certified in Skill levels 1, 2, and 3.
  • Input job status, issues, requests, and expense-related information into the Project Management platform.
  • Reconcile materials for sales orders using web-based inventory control forms.
  • Understand the scope of work, customer expectations, and profitability objectives.
  • Control on-site aspects of the job and collaborate with the Installation Supervisor or Project Manager to ensure customer satisfaction.
  • Interface with the Installation Supervisor or Project Manager and Engineering Department to resolve order issues.
  • Maintain assigned tools and monitor tool calibration requirements.
  • Perform hardware testing, including power verification, device provisioning, and system tests.
  • Ensure all work meets customer standards.
  • Meet or exceed customer and internal quality standards.

Knowledge, Skills, and Abilities:

  • Minimum 5 years of Data Center/PoP/CO installation experience.
  • Good mechanical aptitude.
  • Knowledge of basic power tools.
  • Ability to adapt to various work environments.
  • Knowledge of optical routing equipment installations.
  • Knowledge of fiber optic cable installation and testing practices.
  • Knowledge of AC/DC power.
  • Knowledge of infrastructure installation work (equipment racks, cable racks, fiber duct, etc.).

Credentials and Experience:

  • Requires a minimum of 5 years of Data Center/PoP/CO installation experience.
  • Ability to use hands for typing, writing, and handling paperwork 50% of the time.
  • Ability to climb and work off of ladders.
  • Ability to work under raised floors.
  • Ability to cut and drill metal and concrete.
  • Ability to distinguish between different colors.
  • Potentially required to lift weights (i.e., paper boxes and installation materials) up to 50 pounds.
  • Close vision (clear vision at 20 inches or less) is generally required for working at a computer, with files & paperwork, tools, and specialized computer & networking devices.

Work Environment:

  • The work environment can consist of a customer data center, central office, warehouse, computer networking, or office network setting.

Special Requirements:

  • Work schedules and hours of operation are dynamic. The Lead Technician must be able to adjust to varying work schedules which may include all work shifts.
  • Travel up to 100%. Installers may be expected to travel periodically to work locations outside of a commutable area.

Additional Information

  • Contract/Contract to hire position
  • Candidate will declare their home market: Newark, Edison, Clifton, or Jersey City

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