Case Worker Coordinator

6 days ago

Baltimore, Maryland, United States Cayuga Centers Full time
About Cayuga Centers

Cayuga Centers is a renowned non-profit organization dedicated to delivering high-quality human services. Founded in 1852, we have a long history of supporting vulnerable populations with unique needs.

We operate 22 offices across 8 states, serving over 16,000 individuals and families annually. Our mission is to provide trauma-informed care and family support while promoting Diversity, Equity, Inclusion, and Belonging (DEIB).

Job Description

This Case Worker Coordinator role plays a vital part in our Home Study and Post Release Services (HS/PRS) program. The successful candidate will be responsible for expanding community resources to meet the needs of unaccompanied children aged 0-17 1/2, referred through shelters or trusted foster care providers.

Under the supervision of the Director of Support, you will provide ongoing support to these children and their sponsors throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors.

  • Key Responsibilities:
  • Research community resources to support children and sponsors
  • Create physical and digital libraries containing state-specific resources
  • Develop guides and checklists to help families navigate available resources
  • Distribute and track donations
  • Travel to meet with donors and collect donations as needed
  • Send essential documents to sponsors, including safety guidelines, nutrition information, and activities for children
  • Audit electronic folders for minors and create case reports
  • Schedule interpreter services and travel arrangements when required
  • Prepare correspondence and ensure roster data accuracy on UC Portal

About the Position:

  • Non-exempt position with regular hours from 9:00am to 5:00pm, Monday to Friday
  • Must be available to work afternoons, evenings, and weekends
  • High school diploma/GED required; Associate's degree preferred
  • One-year experience working with families and children necessary
  • Effective communication skills, both written and verbal
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Google Workspace
  • Bilingual English-Spanish required
  • Valid driver's license necessary
  • Familiarity with government programs and community resources
  • Ability to manage workload, organize job activities, maintain accurate records, and meet deadlines

Benefits:

  • 80 hours of vacation time; 12 sick days per year
  • 10 holidays, 3 personal days, medical appointment time
  • Medical, dental, and vision insurance
  • Pet and legal insurance
  • Employee Assistance Program
  • FSA, Transit, and Parking savings accounts
  • Supplemental life insurance, critical illness, enhanced short-term disability benefits
  • 401(k) match up to 6%
  • Corporate Discounts Program
  • Sick Leave Pool
  • Identity Protection

As a benefits-eligible position, this role offers an attractive salary package, including medical, dental, and vision insurance, FSA, supplemental life insurance, critical illness, enhanced short-term disability, hospital indemnity, and 401(k) benefits.

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