Retail Sales Lead

3 weeks ago


San Francisco, California, United States The Spice and Tea Exchange Full time
Job Title: Retail Sales Lead

Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic retail environment?

About The Spice and Tea Exchange

We are a specialty retail shop that sells spices, herbs, teas, spice blends, and related products. Our team is dedicated to providing guests with quality products and flavorful memories.

Job Summary

We are seeking a highly motivated and experienced Retail Sales Lead to join our team. As a Retail Sales Lead, you will be responsible for cultivating and maintaining a thorough understanding of our operating standards and procedures, as well as developing and implementing floor strategies to drive sales growth and customer satisfaction.

Key Responsibilities
  • Comply with all The Spice and Tea Exchange operating standards and procedures
  • Assist Store Managers with work and job results by coaching, counseling, and developing team members
  • Track and implement floor strategies based on key performance indicators
  • Monitor and respond to customer inquiries and concerns
  • Communicate new information to the Store Manager and remaining staff
  • Sticker merchandise with labels, SKU's, prices, and locations
  • Assist in the recording of inventory registrations, write-offs, and invoices
  • Stock shelves, containers, counters, and tables with merchandise
  • Establish and maintain rapport with guests to ensure their return and/or word of mouth advertising
Requirements
  • High School Diploma/GED
  • 1-3 years of retail management experience
  • Computer skills (Google Office, POS/Inventory systems)
  • Availability on weekdays and weekends, mornings, afternoons, and late evenings

We offer a competitive compensation package, including $21.00 per hour. If you have a passion for delivering exceptional customer experiences and driving sales growth, we encourage you to apply.


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