Retail Sales Lead
3 weeks ago
Are you passionate about delivering exceptional customer experiences and driving sales growth in a dynamic retail environment?
About The Spice and Tea ExchangeWe are a specialty retail shop that sells spices, herbs, teas, spice blends, and related products. Our team is dedicated to providing guests with quality products and flavorful memories.
Job SummaryWe are seeking a highly motivated and experienced Retail Sales Lead to join our team. As a Retail Sales Lead, you will be responsible for cultivating and maintaining a thorough understanding of our operating standards and procedures, as well as developing and implementing floor strategies to drive sales growth and customer satisfaction.
Key Responsibilities- Comply with all The Spice and Tea Exchange operating standards and procedures
- Assist Store Managers with work and job results by coaching, counseling, and developing team members
- Track and implement floor strategies based on key performance indicators
- Monitor and respond to customer inquiries and concerns
- Communicate new information to the Store Manager and remaining staff
- Sticker merchandise with labels, SKU's, prices, and locations
- Assist in the recording of inventory registrations, write-offs, and invoices
- Stock shelves, containers, counters, and tables with merchandise
- Establish and maintain rapport with guests to ensure their return and/or word of mouth advertising
- High School Diploma/GED
- 1-3 years of retail management experience
- Computer skills (Google Office, POS/Inventory systems)
- Availability on weekdays and weekends, mornings, afternoons, and late evenings
We offer a competitive compensation package, including $21.00 per hour. If you have a passion for delivering exceptional customer experiences and driving sales growth, we encourage you to apply.
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