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IT Applications Team Lead/Manager

2 months ago

Atlanta, Georgia, United States Sunrise System Inc Full time
Job Title: IT Apps Team Lead/Manager

Location: Atlanta, GA (Hybrid)

Duration: 09 months of Contract

Job Summary:

As a seasoned IT professional, you will lead the Custom Application Operations Team, responsible for supporting in-house custom-built applications developed in Microsoft.Net Technologies. This role requires a strong technical background, excellent leadership skills, and the ability to manage a team of 8-12 software engineers and support specialists.

Key Responsibilities:
  • Manage the day-to-day operations of the staff, ensuring stated services and efficiency goals are met.
  • Provide authoritative guidance for professional staff and support the software life cycle for the agency's applications.
  • Develop and implement strategies to improve application performance, efficiency, and customer satisfaction.
  • Collaborate with cross-functional teams, including developers, architects, and project managers, to ensure seamless application support.
  • Manage and prioritize tasks, ensuring timely completion and high-quality results.
Requirements:
  • Bachelor's degree in Computer Science and Information Technology or a related field.
  • Five (5+) years of experience as a Technical developer.
  • Five (5+) years of experience in an IT management role, IT Supervisor role, or IT technical lead role.
  • Two (2+) years of experience in a Project management role.
Preferred Qualifications:
  • Five (5+) years of experience managing, supervising, or leading a support team.
  • Seven (7+) years of experience as a Technical developer, IT technical lead role.
  • Experience working with customer support, developers, architect, other team leads, project management, and customers, internal and external.
  • Experience in custom applications or Experience with customization in Commercial-off-the-shelf (COST) products.
Skills Matrix:SkillRequired/DesiredAmount of ExperienceExperience managing, supervising, or leading a support teamRequired5 YearsExperience as a Technical developer, IT technical lead roleRequired5 YearsDeveloped applications in.NET technologies with Kendo UI Telerik, Web API, REST API, JSON, SQL Server, Oracle, XML, HTML5, Angular JSRequired4 YearsExperience in project management and leadership skillsRequired2 YearsExperience working with customer support, developers, architect, other team leads, project management, and customers, internal and externalHighly Desired4 YearsExperience with ServiceNow ITSMNice to haveExperience Work with products management tools such as MS Visual Studio Team (TFS) server using Agile (SCRUM)Nice to haveExcellent planning, training, and follow-up skills and analytical abilitiesHighly DesiredStrong problem-solving and analytical abilitiesHighly DesiredExperience in custom applications support or Experience with customization in Commercial-off-the-shelf (COST) productsRequired2 Years