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Clinical Trials Program Coordinator

2 months ago

Charleston, West Virginia, United States CAMC Health System Full time
Job Overview

Responsible for the efficient, precise, and timely execution of various administrative, secretarial, and coordination tasks as designated.

Key Responsibilities

  • Manage office workflows and procedures, oversee payroll processes, handle correspondence, develop filing systems, review supply requests, and perform clerical tasks.
  • Establish protocols for the retention, safeguarding, retrieval, transfer, and disposal of records.
  • Design and implement office systems, layouts, and equipment procurement strategies.
  • Generate and analyze specialized reports, summarize data, identify trends, and maintain a resident directory and contracts.
  • Ensure compliance with required competencies for the role, identify educational development needs, and attend relevant training events.
Knowledge of ACGME institutional and program requirements for Graduate Medical Education (GME) as they pertain to residents is essential.

  • Oversee and track departmental budgets, expenses, and revenues, preparing necessary reports. Manage reimbursement processes for travel related to 9 GME programs.
  • Transcribe, format, input, edit, retrieve, copy, and transmit data, maintaining multiple automated data management systems.
  • Serve as the primary contact for residents, coordinators, program directors, and all services, acting as a help desk and conflict resolution center.
  • Safeguard customer confidentiality and protect operations by maintaining discretion with sensitive information.
  • Coordinate calendars for departmental personnel.
  • Organize arrangements for meetings, conferences, teleconferences, or other departmental events, which may involve travel.
  • Monitor office supply inventory, anticipate needs, place orders, and verify receipt of supplies.
  • Ensure equipment functionality by adhering to manufacturer guidelines and established protocols.
  • Complete assigned projects efficiently.
  • Optimize the time management of directors and project development staff.
Required Knowledge, Skills & Abilities

For positions involving direct patient interaction, employees must acquire and demonstrate the necessary knowledge and skills to provide appropriate assessment, treatment, or care based on the identified patient demographics.

Specifically, employees should exhibit competency in: 1) interpreting information in relation to patient needs; 2) understanding growth and development; and 3) recognizing the range of treatments required by patients.

Competency must be validated through initial orientation and ongoing assessments to independently perform assigned tasks and additional responsibilities as outlined in the job description and specific competency checklist.

Common Duties and Responsibilities
  1. Maintain and document all necessary educational requirements.
  2. Exhibit positive customer service and foster good relations with colleagues.
  3. Adhere to the company's attendance policies.
  4. Engage in continuous quality improvement initiatives within the department and organization.
  5. Conduct work in a cost-effective manner.
  6. Comply with all departmental pay practices and scheduling policies.
  7. Align work with the overall mission and strategic objectives of the organization.
  8. Follow all organizational and departmental policies and procedures.
  9. Perform related duties as assigned.
Education Requirements

  • High School Diploma or GED (Mandatory)

Education:
Some relevant formal training courses are required.

Experience:
  • 7 Years in a Related Field

Substitution:
An Associate degree in a Related Field along with 3 years of experience may substitute for a High School Diploma and 5 years of experience in a related field.

Credentials

  • Valid Driver's License (Mandatory)
Work Schedule: Days

Status: Full-Time Regular 1.0

Location: Memorial-MSOB

Talent Acquisition Specialist: Tamara B. Young