Case Manager

2 weeks ago

Antioch, California, United States Felton Institute Full time
Job Summary

Felton Institute is seeking a skilled Case Manager to join our team. As a Case Manager, you will provide low-level case management support to a broad range of clients and situations without police or EMS personnel. You will work under the direct supervision of the AQCRT Program Director and be responsible for providing on-site crisis assessment, de-escalation, and conflict mediation. You will also support linkages that can address clients' goals, including engaging in mental health, substance use treatment, and employment.

Key Responsibilities

• Perform intake and comprehensive assessments with adults and Transitional Age Youth (TAY) who may have substance use disorders.
• Provide case management services, including evaluations, service plan development, and assisting clients with accessing housing, financial, medical, and other needed services.
• Provide individual therapy to stabilize clients and prevent decompensation.
• Conduct community outreach and engagement to safely provide services to clients within the community.
• Maintain client records in accordance with Felton Institute's mandated standards and ACPD requirements.
• Contribute to team meetings and case conferences through presentation of cases, discussion of clinical issues, and exchange of information and ideas.

Requirements

• A minimum of 2 years of case management experience with an adult and TAY population, behavioral health, and substance abuse, and justice-impacted populations preferred.
• A minimum of 1 year of experience working with a justice-involved population preferred.
• Bachelor's degree in social work, counseling, or psychology preferred.
• Bi-lingual/Bi-cultural Spanish-speaking case managers encouraged to apply.
• Ability to work cooperatively on a multidisciplinary team and with clients of diverse ethnic and cultural backgrounds.
• Familiarity with evidence-informed and evidence-based interventions to address client needs and goals.
• Ability to meet with community partners and other social service agencies.
• Meet documentation and other deadlines, comply with requirements for Medi-Cal, when applicable.
• Perform administrative tasks within timelines, including chart completion and meeting attendance.
• Connect clients with short and long-term support services, including housing assistance, public transportation vouchers, emergency food gift cards, and personal grooming and hygiene products.
• Assist clients in applying for public benefits.
• Ability to develop Individualized Intervention Plans that include service linkage, as well as intervention and personal change goals.
• Working knowledge of computer software applications, including Microsoft Word, Excel, Access, PowerPoint, and Adobe Acrobat.
• Strong organizational and time-management skills.
• Strong communication and interpersonal skills.
• Ability to prioritize projects and follow through.
• Ability to maintain proper documentation as determined by programmatic requirements.
• Ability to be a team player with a welcoming attitude.

About Felton Institute

Felton Institute is a dynamic, challenging, and supportive work environment where we encourage the use of professional development to support staff throughout their careers. We offer a range of programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, and aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve.

How to Apply

Candidates should apply for the position at our career page or directly email resumes to the specified email address.

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