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Retail Sales Associate

2 months ago

Hayward, California, United States The ODP Corporation Full time
About The Role

The ODP Corporation is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive store environment.

Key Responsibilities
  • Provide exceptional customer service by educating customers about Office Depot products and services.
  • Effectively utilize communication tools to request assistance and coordinate customer engagement throughout the store.
  • Perform duties such as cashier, logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
  • Ensure the completion of damaged and defective/buy back merchandise through the RCC process.
  • Proactively acknowledge and engage every customer to ensure a positive customer experience.
  • Utilize and understand the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
  • Maintain awareness of planned advertisements and promotions.
  • Evaluate the customer's needs to determine what additional offerings or services that a customer may need.
  • Drive Technology, Tech Services, Furniture, and Print sales by supporting all related current programs, new product launches, and special initiatives.
  • Ensure compliance with company policies, procedures, and practices; and support company loss prevention efforts.
Requirements
  • High School diploma or equivalent education preferred.
  • Minimum 1 year experience in a related field.
  • 2 Years Sales and/or Customer Services experience preferred.
  • Must possess the ability to use technology and print equipment applicable to the role, and to access information necessary to complete daily responsibilities.
  • Must possess ability to process information/merchandise through POS register system.
  • Basic computer skills.
  • Must possess strong selling skills.
  • Must possess strong interpersonal and communication skills.
  • Must be adaptable to a changing environment.
  • Must be able to coach and train others in a professional environment.
  • Possess excellent verbal and written communication skills.
Personal Attributes
  • Positive and Engaging.
  • Action Oriented.
  • Integrity, Accountability & Trust.
  • Demonstrate passion for the brand, products, services, and solutions offered to our customers.
  • Must possess a desire to continually develop personal selling skills and product knowledge.
  • Drive for Results.
  • Decision Quality.
  • Patience.
About The ODP Corporation

The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores.

Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.