Retail Sales Associate

1 month ago


Hayward, California, United States Ross Stores, Inc. Full time
Job Summary

The Retail Associate is a key member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise, answering questions and providing recommendations to enhance their shopping experience.
  • Operate a cash register, process transactions, and maintain a high level of accuracy and attention to detail.
  • Maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Participate in visual merchandising and inventory management, ensuring that merchandise is displayed and stocked in a visually appealing and efficient manner.
  • Collaborate with store leadership and colleagues to achieve sales goals and meet customer needs.
Requirements
  • Ability to work in a fast-paced retail environment, providing excellent customer service and handling multiple tasks simultaneously.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and store leadership.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
What We Offer

Ross Stores, Inc. offers a competitive salary, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan.



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