Gaming Technical Support Professional

4 days ago


North Las Vegas, Nevada, United States Aristocrat Gaming Full time
About the Role
Aristocrat Gaming seeks a highly skilled Gaming Technical Support Professional to join our team. In this critical role, you will provide top-notch technical support for our customers across various product lines.

We are looking for an individual with a strong background in gaming industry technology and experience in troubleshooting complex issues. As a Tech Support Specialist, you will work closely with our development and engineering teams to identify and resolve problems efficiently.

Your responsibilities will include:
• Providing expert-level technical support via phone, email, and in-person interactions
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues
• Developing and maintaining detailed documentation of technical issues and resolutions
• Staying up-to-date with new technologies and emerging trends in the gaming industry

This is an excellent opportunity to leverage your expertise and passion for gaming technology to make a real impact on our customers' experiences.

About Us
Aristocrat Gaming is a world leader in gaming content and technology. We deliver exceptional performance for our B2B customers and bring joy to millions of people who love our casino and mobile games.

We value diversity and inclusion, and we encourage applications from all qualified individuals regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity.

The salary for this role is estimated at $96,500 per year.

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