Dental Office Support Specialist
5 days ago
We are a family-oriented dental practice located in a growing community. Our team is dedicated to providing exceptional patient care and creating a warm and welcoming atmosphere for our patients.
Job OverviewThis role is ideal for an organized and detail-oriented individual who enjoys working in a fast-paced environment. As a Business Assistant, you will be responsible for managing the front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
The ideal candidate will have excellent communication and organizational skills, as well as experience working in a customer-centric environment. You will also have access to minimum PHI necessary for performing job-related functions; regular HIPAA training will be required.
Duties and Responsibilities- Greet and welcome patients as they enter the office to create a great first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records.
- Schedule and confirm appointments for multiple providers in the office.
- File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
- Post insurance and patient payments and process accounts receivables.
- Review treatment plan fees and payment options with patients.
- Partner with the providers and team to implement Heartland Dental systems to optimize office potential.
- Estimated salary: $45,000-$55,000 per year.
- A competitive benefits package, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
- Front-loaded education and training, providing opportunities to develop your skills and career.
- Access to on-demand Daily Pay.
- A supportive work environment and opportunities for growth and development.
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