Director of Operations and Management
7 days ago
Estimated Salary: $60,000 - $80,000 per year
About UsWelcome to Aqua-Tots Swim School, where we are dedicated to teaching children the art of swimming while promoting a safe and enjoyable experience. As a leading provider of swim lessons for children, we are committed to excellence in all aspects of our operations.
Job DescriptionWe are seeking an experienced Director of Operations and Management to lead our team at Aqua-Tots Swim School. The ideal candidate will have a strong background in management, customer service, and financial planning. This role requires someone who is passionate about providing world-class customer service, ensuring the highest level of quality in our swim lessons, and driving business growth through effective marketing strategies.
Key Responsibilities- Lead and manage all aspects of the swim school's operations, including staff supervision, scheduling, and customer service
- Develop and implement marketing strategies to drive business growth and increase brand awareness
- Manage the swim school's finances, including budgeting, forecasting, and financial reporting
- Ensure compliance with all regulatory requirements and industry standards
- Collaborate with the Area Integrator and Operations Team to achieve business objectives
- High school graduate or equivalent required; Bachelor's degree preferred
- At least 2 years of experience in management, customer service, or sales
- Proven track record of success in leading teams and driving business growth
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Experience in the swim school or aquatic industry
- Knowledge of swim lesson programming and delivery methods
- Certifications in CPR, First Aid, and Lifeguarding (or willingness to obtain)
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