Regional Director Operations Environmental Services

1 week ago

Novi, Michigan, United States Compass Group Careers Full time
Job Description

Compass Group Careers is seeking a highly skilled Regional Director of Operations to lead our Environmental Services team in delivering exceptional customer service and achieving operational and financial goals.

Job Summary

The Regional Director of Operations will be responsible for leading a team of environmental services leaders and associates, overseeing a managed volume of $20M, and providing planning, direction, and guidance to accounts in their territory. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to build strong relationships with clients and drive business growth.

Key Responsibilities:

  • Lead, manage, and inspire a diverse team to provide top-notch service and achieve operational and financial goals.
  • Drive self and team towards building strong relationships with clients at all levels and achieving KPIs (profitability, safety, engagement, etc.).
  • Serve on the regional leadership team, regularly communicating with peers to share best practices, mitigate risks, champion diversity, and build community.
  • Own all accounts within assigned territory, ensuring input from and thoughtful communication with key partners, making decisions grounded in balance of risk/reward and short/long term implications.
  • Support RVP in setting cultural tone in region, meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment.
  • Collaborate with key partners to support regional initiatives.
  • Ensure compliance with QA, policy, and USDA program requirements, along with completing all reporting on time.
  • Champion development in partnership with RVP within the region, conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills, has full understanding of all roles in operation.
  • Own the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes.
  • Ensure consistent and fair administration of all policies and procedures.
  • Recognize and anticipate marketplace trends, participates in regional strategic planning meetings.

Required Qualifications:

  • Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit services, hospitality management, operations management, environmental services, laundry distribution, or other Support Services areas in lieu of degree.

Preferred Qualifications:

  • Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, environmental services, negotiations, etc.
  • Has a proven track record of growing a business and leading teams, along with strong financial acumen.
  • Has ability to think quickly, analytically, strategically, and accurately.
  • Shows expert client relationship, influencing, listening, and communications (written and verbal) skills.
  • Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient.
  • Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills.
  • Proficient in the use of Microsoft Suite.

Extensive travel required in this position.

THIS IS AN ENVIRONMENTAL SERVICES ROLE. CANDIDATES WITH FNS ONLY EXPERIENCE WILL NOT BE CONSIDERED.

Compass Group Careers is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Associates at Compass Group Careers are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Compass Group Careers maintains a drug-free workplace.

Req ID:

Compass Group Careers

JENNIFER PULLUM

[[req_classification]]


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