Medical Assistant/Patient Representative

3 weeks ago


Cambridge, Massachusetts, United States Cambridge Health Alliance Full time
Job Title: Medical Assistant/Patient Representative

Cambridge Health Alliance (CHA) is a leader in Primary Care, serving a highly diverse population across the Boston metro-north region. As a Medical Assistant/Patient Representative, you will be part of a dynamic team that values creativity and innovation.

Job Summary:

The Patient Access Representative II (PAR II) position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. PAR IIs are essential members of the ambulatory team, providing the ambulatory site the flexibility of meeting both clinical and administrative needs.

Key Responsibilities:
  • Answering the telephone professionally and taking accurate detailed electronic messages.
  • Scheduling patient appointments electronically, according to scheduling guidelines.
  • Executing daily insurance verifications by means of the Passport system.
  • Completing patient appointment registrations efficiently with the result of successful claim submissions.
  • Maintaining detailed accurate records of the department's daily co-payments collected and deposited.
  • Performing administrative duties necessary to ensure appropriate billing and reimbursement for services provided.
  • Scanning documents into appropriate medical records.
  • Troubleshooting office equipment failures.
  • Actively and efficiently managing the flow of patients through the clinic.
Requirements:
  • Graduation from an accredited medical assistant program.
  • Ability to write and verbally communicate in English.
  • Knowledge of a second language preferred.
  • Current experience as a Medical Assistant.
  • Experience with administrative duties in a clinical setting preferred.
About Cambridge Health Alliance:

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care.



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